Odd SVR seen.

Discussion in 'Fares Advice & Policy' started by sarahj, 6 Dec 2018.

  1. sarahj

    sarahj Established Member

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    As you can imagine I see a lot of tickets, anyway, the other day I was checking tickets (the 29th) when I saw a ticket from Seaford to London terminals dated the 26th. The ticket had been sold on 26th and had the date of the 26th and the valid to 26th Nov. Normally SVR's have a start date and a valid to date a few days on. This one did not. Only by checking the return portion could I confirm ticket type and exp date 26th Dec. The punter was saying things, I asked for this, and told them I was travelling today. I told them, no problem, you can travel, just keep your return portion handy in case of questions. I just found it odd seeing an SVR with the two main dates being the same.
    (note the train in question was a Seaford to Brighton train and we were 5 mins out of Seaford)
    As an note: even after I told him it was fine and he could travel, i was still getting the , but this and that from the punter. Sheesh. Mind better than the punter who on being told I could not sell them a ticket but to buy one at Brighton and they knew, burst into tears. All for a £2.70 PLD-BTN single.
     
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  3. Bletchleyite

    Bletchleyite Veteran Member

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    The outward in the new format always looks like that I think?
     
  4. The_Train

    The_Train Member

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    What's an SVR?
     
  5. ForTheLoveOf

    ForTheLoveOf Established Member

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    SVRs have had this (the outward portion printed as being valid for one day only) for a number of years. It's not correct, since the outward portion is valid until 04:29 on the third day of validity, if the journey is broken on the first day due to the passenger not completing it, and it is subsequently resumed.
     
  6. ForTheLoveOf

    ForTheLoveOf Established Member

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    The internal rail industry code for what used to be a Saver Return - now known as an Off-Peak Return.
     
  7. The_Train

    The_Train Member

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    Thank you :)
     
  8. talltim

    talltim Established Member

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    Severn Valley Railway?
     
  9. sarahj

    sarahj Established Member

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    The ones I had seen had two dates on. The date bought and the date the ticket was valid to, thus would have been 26/11 and 29/11. this one had 26/11 and 26/11. And the punter was on the first part of their journey and they claimed they had bought it on the 26th for travel on the 29th. The issue date was the 26th around 10.00. I can only assume the ticket office made a mistake in not forward dating the ticket, but allowed travel as there technically was no way to prove the punter had not gone from Seaford to Bishopstone on the 26th and then on the 29th was completing their trip as I only saw the ticket between Newhaven and Lewes. ;)
     
  10. sarahj

    sarahj Established Member

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    The super off peaks from the coast to london are still in our machines as PBS and PBR. Price Buster. These went way back in the day.
    Oh, and the travelcard version comes up as AM3. Who knows what that means, and what is 1 and 2
     
    Last edited: 6 Dec 2018
  11. CyrusWuff

    CyrusWuff Established Member

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    Confusingly, despite the Ts&Cs saying otherwise, that's perfectly correct for the Outward portion of an Off-Peak or Super Off-Peak Return when printed in the new format.

    The date and time of issue are printed at the bottom right, and the valid from and to dates on the outward portion will both be the first day of validity, with the dates on the return portion reflecting the one month validity.
     
  12. sarahj

    sarahj Established Member

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    What a pain when your looking at dates and destination. I'm doing high speed checks between Newhaven and Lewes and trying to check 3 cars on a 313, including doing ticket sales, so another thing to slow me down. Another change not mentioned, and folks go, 'more training'. Bah humbug. I know where the date and time off issue is BTW, I look at way more tickets than many on here.
     
  13. Wallsendmag

    Wallsendmag Established Member

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    If it was 26th Nov does it not expire 25th DMR?
     

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