Off-peak day return

[The Snap]

Hi all,

I got on a train last night at 03:40. I had an off-peak day return dated 12/02/16. It was my understanding that day returns were valid until 04:30 the following morning, but the guard chartered me for a new single full fare ticket!!

Was she right or was I?

Thanks.

 

[SS4]

You are right. From NRES:

Off-Peak Day and Super Off-Peak Day tickets are valid for travel on the date shown on your ticket and until 04:29 on the following day.

http://www.nationalrail.co.uk/times_fares/ticket_types/46579.aspx

If you know the stations you can look up the restrictions in BRFares

 

[crehld]

The guard was wrong. The off-peak ticket terms and conditions clearly state:

Off-Peak Day and Super Off-Peak Day tickets are valid for travel on the date shown on your ticket and until 04:29 on the following day.

Source: http://www.nationalrail.co.uk/times_fares/ticket_types/46579.aspx

Get in touch with the TOC concerned and ask for the cost of your new ticket to be refunded.

 

[DeparturesBeck]

Hi all,

I got on a train last night at 03:40. I had an off-peak day return dated 12/02/16. It was my understanding that day returns were valid until 04:30 the following morning, but the guard chartered me for a new single full fare ticket!!

Was she right or was I?

Thanks.

What time did your journey finish?

 

[The Snap]

What time did your journey finish?

04:12. Sounds like I was right!!

Thanks all.

 

[gray1404]

What train were you travelling on and which train company operated the service?
--- old post above --- --- new post below ---
Personally, I would have refused to pay on the basis I already had presented a valid ticket and also refused to be drawn into any discussion on the matter. I've no time for staff who give out incorrect information.

 

[dquebec]

A time restriction may apply, however, to the Off Peak Day Return. Depends on the specific restriction code applicable to the journey.

If it was a London to Watford CDR, it has restriction DM, which prevents travel before 09:15, so an excess would be due. Obviously we don't know your journey specifics to see whether something similar applies.

 

[30907]

A time restriction may apply, however, to the Off Peak Day Return. Depends on the specific restriction code applicable to the journey.

If it was a London to Watford CDR, it has restriction DM, which prevents travel before 09:15, so an excess would be due. Obviously we don't know your journey specifics to see whether something similar applies.

Surely that restriction applies to the day for which the ticket is issued and doesn't override the 0429 rule? And it was the early morning of a Saturday too.

 

[The Snap]

Hi all,

It was on-board a Northern services, and having checked the BRFares website there appear to be no restrictions on the off-peak day return which make it invalid before 04:29.

In terms of refusing to pay, I figured that given I'd had a few beers, it made more sense to not kick up a fuss and risk her pulling the "drunk passenger refusing to pay" card!

Thanks for the advice, I'm writing to the TOC as we speak.

 

[talldave]

Hi all,

It was on-board a Northern services, and having checked the BRFares website there appear to be no restrictions on the off-peak day return which make it invalid before 04:29.

In terms of refusing to pay, I figured that given I'd had a few beers, it made more sense to not kick up a fuss and risk her pulling the "drunk passenger refusing to pay" card!

Thanks for the advice, I'm writing to the TOC as we speak.

Ask for compensation for the inconvenience/humiliation as well as a refund.