Just wondered what the general consensus is regarding this news story, surrounding a member of staff addressing the passengers with Ladies and Gentlemen, Boys and Girls?
The complaint was made by a rail workers' union rep who identifies as non-binary and was travelling on the train when the manager greeted passengers using the popular phrase.
London North East Railway apologises and promises to deal with conductor who wished passengers a cheery 'good afternoon, ladies and gentlemen, boys and girls' after 'non-binary' LGBT rail union rep said it didn't 'apply to them'
- The complaint was made by rail workers' union rep who identifies as non-binary and was travelling on train when manager greeted passengers with the phrase
- An LNER spokesman said staff should not be using 'language like this' in apology
- The exchange sparked debate online about whether the term should be banned
In their complaint, Laurence stated: '"Good afternoon ladies and gentlemen, boys and girls..." so as a non binary person this announcement doesn't actually apply to me so I won't listen @LNER.
A colleague who was with Laurence at the time and is also believed to be a rail worker defended the complaint.
Jarley wrote: 'Both Laurence and I were customers of the railway - being rail staff does not absolve an operator from the duty of care or responsibility to be inclusive.
'I was sat with Laurence when this tweet was sent. Both of us are non-binary and we were both alarmed and uncomfortable by the lack of inclusion.'
But Twitter users criticised LNER for their apology and said they felt there was nothing wrong with the friendly greeting.
Last edited by a moderator: