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Payment line out of order

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Jascortool

Member
Joined
21 Dec 2019
Messages
8
Location
Hertfordshire
Hi guys,

I posted a few weeks ago about the £155 fine/penalty/admin fee for being in first class on London Northwestern.

On the letter it states that I have 14 days to pay (from the 19th December), and provides an automated payment line to do so. The number they’ve provided is 0870 067 9848.
Call it, it’s invalid.

This is really ridiculous! I can’t even make the payment without hassle! There’s virtually no contact numbers on their website or anyone who can help when you do get through.

Any suggestions??

Thanks,

Jasmine
 
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island

Veteran Member
Joined
30 Dec 2010
Messages
16,132
Location
0036
14 days from 19 December goes up to 2 January, assuming they don’t extend it for the holidays.

Post them a cheque tomorrow first class, it will get there on Thursday 2nd.
 

theironroad

Established Member
Joined
21 Nov 2014
Messages
3,697
Location
London
Hi guys,

I posted a few weeks ago about the £155 fine/penalty/admin fee for being in first class on London Northwestern.

On the letter it states that I have 14 days to pay (from the 19th December), and provides an automated payment line to do so. The number they’ve provided is 0870 067 9848.
Call it, it’s invalid.

This is really ridiculous! I can’t even make the payment without hassle! There’s virtually no contact numbers on their website or anyone who can help when you do get through.

Any suggestions??

Thanks,

Jasmine

I just tried calling the number you posted and it connected, said it was 13p a minute and " this is prosecutions.." I hung up.
 

111-111-1

Member
Joined
20 Jul 2019
Messages
170
Saynoto0870 does not help much with no direct link to the number you stated.

The only cheap option on the site is 0333 311 0006. You could try and see if they can put you through.
 
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