Peterborough delay

Discussion in 'UK Railway Discussion' started by Tim B, 31 Oct 2011.

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  1. Tim B

    Tim B Member

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    10.03 kings cross to Leeds delayed now 40 mins at Peterborough due to passenger taken I'll. We shall miss our connection at Leeds onto S&C and have to wait 2 hours. Can we claim compensation ? Ticket is cheap advance purchase.
     
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  3. AlterEgo

    AlterEgo Established Member

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    In a word, yes.

    http://www.eastcoast.co.uk/about-us/passengers-charter1/delay-repay/


     
  4. Tim B

    Tim B Member

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    The 10.03 arrived in Leeds 45 mins late at 13.05. But we missed our 12.49 connection on S&C, therefore had to take the 14.49 arriving at Carlisle 2 hours later than scheduled. As far as east coast is concerned, are we entitled to 50% or 100% refund as overall we reached our final destination 2 hours late ? We used advance standard tickets Kings Cross - Carlisle via Leeds at £25.95 each. Also would refund be in form of cash or travel vouchers ?

     
  5. Minilad

    Minilad Established Member

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    I wonder if the poor stricken passenger is OK
     
  6. MidnightFlyer

    MidnightFlyer Veteran Member

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    That's what my first thought was too!
     
  7. Tim B

    Tim B Member

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    Sorry, should have told you that when we left Peterborough 40 mins late the passenger, a young woman in her thirties, was sitting supporting herself on a hospital trolley on the platform talking with 2 nursing staff. I can only hope therefore that her condition was not too serious.
     
  8. blacknight

    blacknight Member

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    Hope lady concerned makes a speedy recovery & completes her journey.
    Feel this thread is just a product of a modern world we inhabit, 30 years ago if you had an accident & tripped or slipped first thought would be I should look where I am going not call me a solictor.
     
  9. bb21

    bb21 Moderator Staff Member Moderator

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    These are single tickets. You will be entitled to 100% compensation as you were delayed by more than 60 minutes.

    Compensation will be in Rail Travel Vouchers.
     
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