When trying to purchase a Birmingham Stations Plus, having travelled from London Euston on my 3 Month Virgin 1st Class Pass ( won in a celebration day at London Euston before Christmas).
I was told i was not allowed the buy PlusBus with this ticket, because it is free. (my pass that is). I argued and said that i had won it, not just purely been given a Pass to travel on Virgin for free, so i asked the window clerk to check with her supervisor which she did, and they agreed to issue for this time but would be checking with the management as to what the rules are.
Is this correct? or am i likely to face more problems with this?
I was told i was not allowed the buy PlusBus with this ticket, because it is free. (my pass that is). I argued and said that i had won it, not just purely been given a Pass to travel on Virgin for free, so i asked the window clerk to check with her supervisor which she did, and they agreed to issue for this time but would be checking with the management as to what the rules are.
Is this correct? or am i likely to face more problems with this?