JackHemmingway
New Member
- Joined
- 28 Jun 2012
- Messages
- 3
Hello all,
I just have a quick query.
I was late for a train because my bus got to the station late and I had to run to get on board the train. I was sat in front of the conductors cabin so when he came out I immediately asked him for a ticket. He took my card as I had no cash on me but his card machine did not read it (having discussed this with the people I know, this happens frequently). He then went on to tell me how I had broken bye laws by not buying at the ticket office in a very insulting manner. I explained my circumstance as to why I did not have a ticket but he did not believe me. He then told me that I had put him in a position to swipe my card, something that he was not allowed to do. The service was Northern Rail, Stoke-on-Trent to Manchester Piccadilly.
I have subsequently discussed this with the manager at Stoke-on-Trent station and he has told me that he is not aware of any law that informs me to buy a ticket at a manned ticket office.
I'm still at a loss as to what th truth of this matter is. Can anyone give me any advice?
Apologies for reposting but I cannot see any post that deals with being able to pay but the train company's machines not working, even when I made it clear that I had no ticket but wanted one.
I just have a quick query.
I was late for a train because my bus got to the station late and I had to run to get on board the train. I was sat in front of the conductors cabin so when he came out I immediately asked him for a ticket. He took my card as I had no cash on me but his card machine did not read it (having discussed this with the people I know, this happens frequently). He then went on to tell me how I had broken bye laws by not buying at the ticket office in a very insulting manner. I explained my circumstance as to why I did not have a ticket but he did not believe me. He then told me that I had put him in a position to swipe my card, something that he was not allowed to do. The service was Northern Rail, Stoke-on-Trent to Manchester Piccadilly.
I have subsequently discussed this with the manager at Stoke-on-Trent station and he has told me that he is not aware of any law that informs me to buy a ticket at a manned ticket office.
I'm still at a loss as to what th truth of this matter is. Can anyone give me any advice?
Apologies for reposting but I cannot see any post that deals with being able to pay but the train company's machines not working, even when I made it clear that I had no ticket but wanted one.