My friend has just called me in a panic. The 21:36 service from Birmingham New Street to Liverpool Lime Street tonight (15/04/2015) has been cancelled. My friend is catching the train back from Birmingham to Formby and should have been able to get a connection via Liverpool South Parkway. He's now been told to get the 22:36 as far as Crewe and London Midland will be providing a rail replacement bus service which he's been told to get to Liverpool Lime Street. He won't arrive at Crewe until 23:58 so by the time he gets to Liverpool Lime Street he will have certainly missed the last connection to Formby. He is worried that Liverpool Lime Street station will actually have closed by the time the bus gets there and there will be no staff in attendance. This is a clear cut case that they need to get him a taxi to Formby. What is he best doing guys? Will there be staff in attendance at Lime Street at say around 1am in the morning in a couple of hours? Who is he best speaking to. I've told him to be proactive in finding the guard on the 22:36 to Crewe and asking him or her to advise the London Midland control centre of his situation so a taxi can be arranged. Did I tell him the right thing or is there anything else he can do? Thanks guys! Worst case situation he pays for a taxi, gets a receipt and complains to London Midland to get the money back - but really they should be putting this on their account..