Priv discount on Virgin advance fares

Discussion in 'Fares Advice & Policy' started by handsomelife, 29 Oct 2011.

Thread Status:
Not open for further replies.
  1. handsomelife

    handsomelife Member

    Messages:
    37
    Joined:
    4 Feb 2010
    Can you get a priv discount on advance fares? At a ticket office yesterday the clerk was baffled because he told me his journey planner was giving a Priv discount on Virgin advance fares. Apparently there isn't usually a priv discount on advance tickets but he sold it to me and told me "if it's on the system then it's legit"

    I'm not so sure and don't want to get into trouble on the train so does anyone have a link to where it says this is allowed?

    The journey is Euston to Edinburgh, changing at Carlisle, route on the ticket is 'Virgin trains only'

    Thanks
     
  2. Registered users do not see these banners - join or log in today!

    Rail Forums

     
  3. hairyhandedfool

    hairyhandedfool Established Member

    Messages:
    8,838
    Joined:
    14 Apr 2008
    Some 'BAO' and 'BBO' Advance fares are showing in Fastis as allowing a Priv discount, but, as far as I am aware, this is an error and Priv discounts should not be given on these fares (clerks should know this and not offer the fare, but this is what happens when people rely on computers to do the job).

    As for what would happen on board, the FRPP isn't very helpful there, so perhaps a guard should comment on that.
     
  4. Ferret

    Ferret Established Member

    Messages:
    3,958
    Joined:
    22 Jan 2009
    Well, if the Guard wishes to do things properly, then it'll be withdraw the ticket, issue a free zerofare excess and then complete a TIR as it is an issuing error by the booking office concerned. There should be no penalty to the customer...
     
  5. swadbus

    swadbus Member

    Messages:
    62
    Joined:
    15 Apr 2009
    Advance fares shouldn't be available using PRIV. But certainly "virgin trains only" fares are available, and operator specific fares are often cheaper than the any permitted. One I regularly use is Euston to Milton Keynes Central, particularly when splitting.
     
  6. RJ

    RJ Established Member

    Messages:
    7,012
    Joined:
    25 Jun 2005
    Location:
    Rail replacement bus cab
    I'm pretty sure they should be if using the Caledonian Sleeper.

     
  7. raildude

    raildude Member

    Messages:
    95
    Joined:
    24 Oct 2011
    Location:
    Nantwich
    or the Cornish Riviera Sleeper :)
     
  8. Johnny Lewis

    Johnny Lewis Member

    Messages:
    205
    Joined:
    9 Jan 2011
    Location:
    York
    There are set fares for staff using both Sleeper services, which are 75% discount on the single fare, inclusive of berth. They are not technically Advance fares, but, as availability of berths for staff can be limited (in some cases to as few as 2 per train), it is safer to buy them in advance!
     
  9. AlterEgo

    AlterEgo Veteran Member

    Messages:
    11,212
    Joined:
    30 Dec 2008
    Location:
    Milton Keynes
    All Priv holders should know it's valid only on the full Anytime fare and not on Advances. If the fare was sold, I'd expect the ticket to be withdrawn by a guard or RPI and a TIR completed (along with a free excess allowing the customer to complete the journey!).

    I'd also expect whoever sold the ticket to be spoken to.... ;)
     
  10. 185

    185 Established Member

    Messages:
    3,559
    Joined:
    29 Aug 2010
    Location:
    In the chippy
    There's quite a few fares where PRIV has accidentally been allowed when it shouldn't, but also many other places where it is supposed to be there but infact hasn't been set up.
     
Thread Status:
Not open for further replies.

Share This Page