The catering staff are based in Inverness.Isn't the Chieftain always covered by a Scottish crew north of Edinburgh? Fair enough they work for VTEC rather than Scotrail, but I've never been served by anyone other than a person with a Scottish accent. Often the same people on the trolley to the extent that I thought they're based in Inverness and just do a there and back to Waverley each day?
Pretty sure it's just the Edinburgh-based crews that work it, with an overnight out at Inverness.
The last couple of times I've done the Chieftain, we've recognised at least one of them cycling home, on our way to the Premier Inn.