Passengers will lose out from a decision by train companies to stop giving refunds for tickets bought in advance and to double the fee for changes to journey times.
The move is part of what the companies are calling a simplification of rail fares into three main types, which they claim will be easier to understand. More than a million leaflets will be distributed at stations from today explaining the changes but they fail to mention that many passengers will be worse off under the new national refunds policy.
http://business.timesonline.co.uk/tol/business/industry_sectors/transport/article3803746.ece
The move is part of what the companies are calling a simplification of rail fares into three main types, which they claim will be easier to understand. More than a million leaflets will be distributed at stations from today explaining the changes but they fail to mention that many passengers will be worse off under the new national refunds policy.
http://business.timesonline.co.uk/tol/business/industry_sectors/transport/article3803746.ece