CareyVessey
New Member
- Joined
- 17 Aug 2015
- Messages
- 3
Had a rail rover, first class for a week, with the same held by a friend. Had to abort part of this (even including sleeper and restaurant car bookings) due to strike action early in July. Though we did alter plans we had a much lesser alternative and we have applied accordingly, with letter to state same. To go back down to London for the outward 1206hrs restaurant working , and the sleeper back is going to be costly if space is available, we have not had a response yet but wondered how we stood and whether we should appeal if not happy with outcome. It may be of relevance but our claim , made to First Great Western who we sent letter to was passed onto First Trans Pennine as the tickets were bought at their station in Hull. This seemed strange as I had not come across this before and as our complaint was to FGW wondered if this was a fudge. Any help would be helpful