Rail warrant + delay repay? Policy?

MrTrainRider

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30 Jul 2021
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The situation: my employer provided a rail warrant to travel between my home and place of work for a business trip. The rail warrant was exchanged for off-peak return tickets, as usual. Unfortunately the first leg of my journey was delayed and I ended up missing the subsequent connection and the second leg of the journey. The total delay was over 60 minutes.

The dilemma: firstly, is it even possible to put in a delay repay claim for the rail warrant tickets? I presume the tickets (old style paper card) are linked via a ticket number to the warrant somehow? Secondly, morally, I'm not sure where I stand on this one! I was delayed and it turned out to be a considerable inconvenience to me as I had to get a taxi to my final destination instead of a public bus, however I haven't actually paid for the original rail tickets!

Advice on policy, and opinions on morality welcome!
 
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AlterEgo

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30 Dec 2008
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You are entitled to claim for the delay regardless of who paid for the ticket or the method of payment.

Some employers say any delay repay from a work-purchased ticket should be passed to them (if you are "on the clock" at the time of travel), which is a bit of a rubbish, horrid policy, so you should check the travel policy at work first.

But you can certainly make a valid claim from the TOC.
 

Haywain

Established Member
Joined
3 Feb 2013
Messages
6,392
The situation: my employer provided a rail warrant to travel between my home and place of work for a business trip. The rail warrant was exchanged for off-peak return tickets, as usual. Unfortunately the first leg of my journey was delayed and I ended up missing the subsequent connection and the second leg of the journey. The total delay was over 60 minutes.

The dilemma: firstly, is it even possible to put in a delay repay claim for the rail warrant tickets? I presume the tickets (old style paper card) are linked via a ticket number to the warrant somehow? Secondly, morally, I'm not sure where I stand on this one! I was delayed and it turned out to be a considerable inconvenience to me as I had to get a taxi to my final destination instead of a public bus, however I haven't actually paid for the original rail tickets!

Advice on policy, and opinions on morality welcome!
I hope your employer paid for the taxi. You are entitled to claim Delay Repay, any moral questions are a matter for you alone.
 

Randomer

Member
Joined
31 Jul 2017
Messages
261
I thought the terms of delay repay for most TOC meant that rail warrants are paid back in new rail warrants?

That was certainly what was stated by TfW when I claimed last week (not on a warrant myself but it was an option on the form.)

As others have said who gets the money is between you and your employer.
 

AlterEgo

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Joined
30 Dec 2008
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13,598
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No longer here
I thought the terms of delay repay for most TOC meant that rail warrants are paid back in new rail warrants?

That was certainly what was stated by TfW when I claimed last week (not on a warrant myself but it was an option on the form.)

As others have said who gets the money is between you and your employer.
Are you confusing a rail warrant with a rail travel voucher? These aren’t the same thing.
 

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