CockneySparrow
Member
Tesco will be long gone if they don't sort themselves out lol ??????
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Redspottedhanky booking fee
- Thread starter bengolding
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Tesco will be long gone if they don't sort themselves out lol ??????
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RailUK Forums
I remember back when Tesco had voucher deals directly with the TOCs that it used to be possible to get 4x the voucher value which, combined with the many bonus point promotions they had in their stores, was good value. In fact, that was when I did the majority of my first class travel as it was worth it for the sake of a few more points. Those were the days eh.
I really think RSH may have miscalculated with this one. There are loads of unhappy customers posting on their FB page, and saying that they will go elsewhere now. I guess that RSH figured that if it works for thetrainline it will work for them. The difference is that ttl have a massive advertising campaign that's been going on for years, so much so that some people think that is the only place you can buy online, or get "cheap" tickets. I've hardly seen any advertising from RSH.
Also, I suspect that a large proportion of RSH's customers are more "in the know", and actually used them because they charged no fees.
So, now I'm dumping RSH where is the best deal (cashback or whatever) to get train tickets? I'm signed up with EC, but they only give out points if you spend over a certain amount.
Also, I suspect that a large proportion of RSH's customers are more "in the know", and actually used them because they charged no fees.
So, now I'm dumping RSH where is the best deal (cashback or whatever) to get train tickets? I'm signed up with EC, but they only give out points if you spend over a certain amount.
andrewkeith5
Member
I use:
East Coast for over £22 spends
First Great Western for under £22 spends that I'm not likely to need to cancel (2 nectar points per £1 on rail tickets, but not plusbus)
Southern for any ticket I'm more likely to need to refund for the free refunds policy
I don't know about cashback as I find most of the cashback sites too much of a hassle to book a simple rail ticket.
I get 4% cashback through Quidco for purchases through the Southern website. Select Gatwick Express from within Quidco, then jump to the Southern mixing deck URL in the same browser window.
An added bonus of Southern is the ease with which you can get a refund if you don't travel (not available for all ticket types, terms & conditions apply, other vendors of tickets are available, blah blah......).
An added bonus of Southern is the ease with which you can get a refund if you don't travel (not available for all ticket types, terms & conditions apply, other vendors of tickets are available, blah blah......).
thebigcheese
Member
- Joined
- 2 Jan 2012
- Messages
- 165
Ooh thanks talldave.
Another customer lost from RSH. One benifit I will miss of using them is they put all the tickets under one TOD number whereas East Midlands seem to have a different collection ref per journey
Another customer lost from RSH. One benifit I will miss of using them is they put all the tickets under one TOD number whereas East Midlands seem to have a different collection ref per journey
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Tetchytyke
Veteran Member
EC put all the bookings under one reference, so long as you book them as one transaction. You can make up to five bookings as one transaction with EC.
thebigcheese
Member
- Joined
- 2 Jan 2012
- Messages
- 165
Luckily my journeys are between South West Trains stations so I can get 3% quidco, and they're usually pretty good at tracking/paying.
Another one who won't be using RSH now, unless I can't find anything else to spend Tesco vouchers on. Actually won't be buying as much in Tesco too because of it. Bad move by RSH.
Another one who won't be using RSH now, unless I can't find anything else to spend Tesco vouchers on. Actually won't be buying as much in Tesco too because of it. Bad move by RSH.
Tetchytyke
Veteran Member
Oops I meant East Midlands not East CoastAltho good to know!
It is if you do Rewards. As long as the transaction is over £22 you get the points.
CockneySparrow
Member
There is no minimum spend on EC services such as Peterborough to Grantham
I had an email from East Coast today promoting the Rewards scheme. I am already a Rewards member but perhaps they are trying to drum up more custom from dissatisfied RSH customers.
Also, the fact that EC are actively promoting Rewards points might mean there is more chance of the scheme being retained by the new operator.
Also, the fact that EC are actively promoting Rewards points might mean there is more chance of the scheme being retained by the new operator.
Tetchytyke
Veteran Member
Only on EC Advance fares IIRC.
thealexweb
Member
- Joined
- 5 Jan 2014
- Messages
- 957
No offence to RSH but what is the point of their continued existence now?
alex17595
Member
And Connections I believe.
CockneySparrow
Member
Just went to use this site and it appears that you only get charged the booking fee if you used a card, when I clicked to pay by voucher in full the £1 fee went away
Yes. My experience of it is that if you pay by vouchers only they do not apply the booking fee.
Mmm. I wonder how many people have vouchers with <£1 left or under 100 loyalty points which now remain unused.
CockneySparrow
Member
So all in all I can still use the club card vouchers, just got to make sure I don't have to pay extra with my card
I don't think you can get evouchers from RSH.
thebigcheese
Member
- Joined
- 2 Jan 2012
- Messages
- 165
You do get charged a £1 booking fee for buying the gift voucher though :/
Madness!
You can donate (the points anyway) them to RSH's charity - no minimum amount
ji459
Member
- Joined
- 1 Mar 2011
- Messages
- 112
I paid with vouchers today and was charged the £1 booking fee, so it looks like the loophole has now been closed. Has anyone else had the same experience?
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