tedcharlton
New Member
- Joined
- 17 Apr 2012
- Messages
- 2
I work in the North Sea Offshore Industry and have web purchased a single ticket back to Invergordon, Scotland, a terminal for that industry. Weather dictates my next offshore visit, and I am now on standby. I tried to change my ticket not valid until 18th April to an undisclosed date within the next 2 to 3 weeks. I was informed that my only option was to pay the £10.00 fee "fare" enough (joke). However I need to give a date of travel which I don't know. I was further informed that I could choose a date, then change that and pay another (unfair) £10.00 fee. My current fare was only £41.40 so I suppose I could save myself £20.00 by changing well in advance and bring the date back to my travel date when known.
I ask should credits be offered for future journeys for a one off admin fee?
I ask should credits be offered for future journeys for a one off admin fee?