Harold Hill
On Moderation
Last Sunday, I bought a ticket on the train on Trainline, as there was no ticket office or machine at my boarding station, and the only option offered was to collect the ticket at my destination station. So, arriving there, a bit hungover from the previous day's wedding (not mine), I asked staff if it was necessary to actually bother to collect my ticket and was told, no its ok and so I waked through the opened gate. I now realise that was probably wrong of me because yesterday I got an no-reply email from Trainline declaring that my fare has been refunded.
I don't really feel comfortable leaving it at that. Wondered if anyone might have any suggestions? TYIA
ps sorry if this kind of thing has it's own thread already
I don't really feel comfortable leaving it at that. Wondered if anyone might have any suggestions? TYIA
ps sorry if this kind of thing has it's own thread already