Hi all, Long, embarrassing story short: I was meant to be flying from Stansted the other day, but got all the way down there from northern England before realising I'd forgotten my passport. I decided not to fly, as it was a cheap Ryanair flight and the admin fees for changing etc. would have been too much. I had an advance ticket back up north for Saturday, so paid the excess (£55) to travel back on the day I decided not to fly. I bought this from the Stansted ticket office. HOWEVER, when I had bought the ticket, I received a call from a family member who said they were on their way down to pick me up, therefore I didn't need to use the train. In my stupidity, I didn't ask at the ticket office for my money back, as my mind was all over the place. Is there a procedure I can now take to try and reclaim some of the money from my unused Excess ticket? I realise the Advance tickets are non-refundable, but the Excess was a standard off-peak single. Would I send it off to the operators of Stansted Airport station, seeing as that's where I bought it? This is Abellio Greater Anglia, I believe. Many thanks, An idiot.