Hi guys, Could I have some serious advise on this one because I can see a possible dispute raising with Northern. I've hinted to this in my post abut the easements on the strike day, but now I'm at home with the tickets in front of me. I'll provide the full details. I have brought 2 sets of the following tickets from LIV Northern ticket office last week using RTVs (and topping the last few pense up with cash) and with railcards. Friday 22 May 2015 - Formby to Liverpool - Anytime Day Single - £3.15 Friday 22 May 2015 - Liverpool to Hove - Advance - £7.25 Tuesday 26 May 2015 - Hove to Liverpool - Advance - £7.25 Tuesday 26 May 2015 - Liverpool to Formby - Anytime Day Single - £3.15 In light of the strike I now require one set refunding (for the guy who doesn't want to travel) and the information posted on National Rail that refunds will be offered for customers already holding tickets on possible effected days, I am sure they will have to refund me for the above tickets on 26 May, however, are they likely to have an issue with refunding those on 22 May? Part of the reason he does not want to travel, now I've had chance to speak to him, is due to his disability and the impact of this at times of disruption and heavy usage which may happen after a strike. I totally understand where is he coming from. His tickets were brought a Disabled Persons Railcard and we paid for all of the tickets all together in one entire transaction. You can tell from the information above that clearly all these tickets relate to a long weekend away trip. I wondered that the best way for me to approach this would be? I would be happy to receive the refund through RTVs as this is how I paid for them. I think it is also worth pointing out that I had no option buy but to get single fares to get the best fare for this journey because: i. period returns are not offered between Formby & Liverpool due to the short distance; and ii. Advance tickets are only sold as singles. Could I therefore argue that it would be unreasonable for Northern not to refund all the above tickets because it is directly due to the strike that none of the tickets are needed. I'd be really grateful for your advise and thank you in advance! I guess the first step is for me to put pen to paper and get the tickets posted to Northern Customer Relations on Monday. The ticket office at LIV said I need to post the tickets in because I paid for them by RTV. I would like to aviod this one having to be esculated to a Manager and then possibly ending up with Passenger/Transport Focus. I am just concerned that Northern do not understand the refund regulations anyway. Only today when I got a response from a refund request as a train was canceled, they said there were sending a RTV refund as a goodwill gesture because otherwise they' have to charge a £10 admin fee. This is not apply of course if the train you plan to catch is cancelled and yu decide not to travel. Thanks guys!