Some tfl rail stations are no longer retailing oyster at the ticket office. They were until the pandemic and it might be they just don't want to handle cash with the ticket machines being able to do card. So they might do rtvs on Oyster stillAnyone know if I can load RTV on an oyster card at TfL rail stations? I assume it should be possible but not sure how well trained they are to actually do it?
That list may now be out of date, I know for certain that St Pancras International, Farringdon, City Thameslink, Blackfriars & Liverpool St National Rail stations no longer have Oyster retailing equipmentIt will be possibly possible at stations on this list:
NR Stations Issuing Oyster Cards – Oyster Fares Central
oysterfares.com
How recently was the equipment removed do you know?That list may now be out of date, I know for certain that St Pancras International, Farringdon, City Thameslink, Blackfriars & Liverpool St National Rail stations no longer have Oyster retailing equipment
That list may now be out of date, I know for certain that St Pancras International, Farringdon, City Thameslink, Blackfriars & Liverpool St National Rail stations no longer have Oyster retailing equipment
Any information would be gratefully received. I've recently been made aware that Greater Anglia stopped retailing Oyster at their ticket offices at some stage in the last six months. That might account for Liverpool Street if they run the ticket office there. C2C is stopping at the end of this month. I've not heard anything from GTR, but have asked the question.How recently was the equipment removed do you know?
Liverpool Street is definitely still a GA Ticket Office. The December 2020 issue of Schedule 17 to the Ticketing & Settlement Agreement lists Stratford - Brentwood (inclusive) on GE Metro, and Acton Main Line - Taplow (excluding Slough) on the GWML as being run by TfL Rail. (Mind you, it also still refers to Tribute as a TIS and Apex/SuperApex tickets in places. Still, at least it doesn't still include APTIS and SPORTIS references!)Any information would be gratefully received. I've recently been made aware that Greater Anglia stopped retailing Oyster at their ticket offices at some stage in the last six months. That might account for Liverpool Street if they run the ticket office there. C2C is stopping at the end of this month. I've not heard anything from GTR, but have asked the question.
In the meantime I've taken all the GA stations off that list (apart from Liverpool Street until I get confirmation).
They certainly didn’t have the equipment when I tried to get my priv oyster updated with the new priv in the summer.How recently was the equipment removed do you know?
They certainly didn’t have the equipment when I tried to get my priv oyster updated with the new priv in the summer.
I tried the Thameslink core stations who all said they didn’t have oyster, walked to Liverpool st, which is GA, who again have had oyster retailing removed and ended up at Shoreditch High St to get it done
OK, maybe it's just the staff on the day I went that couldn't be bothered to do it thenOk. It's just that I had my Priv added to my Oyster at St Pancras Thameslink late last month and I know Blackfriars still has the equipment there.
I believe at least some of those are using or about to be using Worldline MtisLiverpool Street is definitely still a GA Ticket Office. The December 2020 issue of Schedule 17 to the Ticketing & Settlement Agreement lists Stratford - Brentwood (inclusive) on GE Metro, and Acton Main Line - Taplow (excluding Slough) on the GWML as being run by TfL Rail. (Mind you, it also still refers to Tribute as a TIS and Apex/SuperApex tickets in places. Still, at least it doesn't still include APTIS and SPORTIS references!)
You were lucky. GTR decommisioned the system at the end of February, apart from Essex Road which remains until 29th March.Ok. I had my Priv added to my Oyster at St Pancras Thameslink late last month and I'm pretty sure Blackfriars still has the equipment there!
You certainly can at Stratford. I did exactly that last month.Anyone know if I can load RTV on an oyster card at TfL rail stations? I assume it should be possible but not sure how well trained they are to actually do it?
Tried at homerton today but got nowhere. Usual nonsense, LO isn't NR. The woman did try though and rang 3 different stations/managers who also all said it wasn't possible. I'll try at Stratford soon!
Exactly my experience, hence the earlier advice.Was very easy at Stratford!
Suspect that Stratford ticket office is run by TfL Rail (the LU equivalent disappeared some while ago) which stopped doing Oyster at ticket offices recently (new ticket machines?), as did, as far as l am aware, London Overground which likely means Shoreditch High Street is a no-go too. The C2C advice is interesting. At some point l'll have to give that a go.I visited Stratford station this weekend (26/27 June 2021) to do exactly this but was told that they don't do it there anymore. The staff were helpful and sent me to Liverpool Street.
I made it to Liverpool Street and was told they don't do it there either (turns out this is mentioned earlier in the thread so I could have saved myself a journey!) Nevertheless the staff at Liverpool Street recommended I visit Shoreditch High Street. I was out of time so didn't try.
Incidentally, the c2c website states - "You can also use the [National Rail travel vouchers] to top up your Oyster card at Fenchurch Street, Limehouse, Barking and Upminster."
- https://www.c2c-online.co.uk/help_c...here-can-i-use-national-rail-travel-vouchers/
Oyster top up is no longer available at any ticket offices, as the FASTIS machines formerly used have all been replaced.Suspect that Stratford ticket office is run by TfL Rail (the LU equivalent disappeared some while ago) which stopped doing Oyster at ticket offices recently (new ticket machines?), as did, as far as l am aware, London Overground which likely means Shoreditch High Street is a no-go too. The C2C advice is interesting. At some point l'll have to give that a go.
So how exactly does one use a RTV, which the rail industry says is a valid form of payment, to top up an Oyster card?A
Oyster top up is no longer available at any ticket offices, as the FASTIS machines formerly used have all been replaced.
You don't anymore. See my site: https://oysterfares.com/no-more-oyster-at-ticket-offices/So how exactly does one use a RTV, which the rail industry says is a valid form of payment, to top up an Oyster card?
So, after June 21st it will no longer be possible to carry out any Oyster transactions at any ticket office. Most functions can be carried out elsewhere, but there are a couple of changes that need noting. Most importantly, it will no longer be possible to convert NR travel vouchers into PAYG credit.
So what are C2C doing at the four stations mentioned by mattdickinson? The link that he posts is definitely still on C2C's website.You don't anymore. See my site: https://oysterfares.com/no-more-oyster-at-ticket-offices
I suspect it's been left unamended in error since the FASTIS machines were decommisioned. I've contacted them to let them know.So what are C2C doing at the four stations mentioned by mattdickinson? The link that he posts is definitely still on C2C's website.
I had wondered if they'd done something special at those stations (as there are others inside the Oyster area that they didn't list) but you are likely right.I suspect it's been left unamended in error since the FASTIS machines were decommisioned. I've contacted them to let them know.
West Ham is run by LU and Dagenham Dock, Rainham may be too small to have had the facility. They were never on my list.(as there are others inside the Oyster area that they didn't list)
I was thinking of Chafford 100 and Grays, both of which had signs up a couple of months ago saying that the ticket office would no longer be able to do anything to Oyster.West Ham is run by LU and Dagenham Dock, Rainham may be too small to have had the facility. They were never on my list.
a) I believe so, b) in the same way as shops can, yes*, c) No - they have no way of handling RTVs.What is the score with the TfL Visitor Centres? Are they
a) Open again after COVID
b) Still able to retail Oyster
c) Able to accept RTVs (this last point seems a little unlikely but worth asking).
Never on my list, which may have been an omission, but it's moot now.I was thinking of Chafford 100 and Grays, both of which had signs up a couple of months ago saying that the ticket office would no longer be able to do anything to Oyster.