SailRail. Belfast - London

Discussion in 'Fares Advice & Policy' started by bangor-toad, 11 May 2015.

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  1. bangor-toad

    bangor-toad Member

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    Hi there,
    I'm looking to travel from Belfast to London on 30th May. As I've got the time spare, and flights are rather expensive that day, I'd like to take the ferry and train.

    I can't get any website to offer up a SailRail ticket.

    I know that the WCML is shut in Scotland but there are timetabled options via the replacement bus, via Dumfries or via the ECML.

    I thought the lack of tickets might be related to the closure on this day but hunting around it seems as if there are no Belfast - London tickets available anymore.

    Is there some computer weirdness going on or has the SailRail ticket been withdrawn?
    Cheers,
    Mr Toad
     
  2. najaB

    najaB Veteran Member

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    I'd put it down to computer weirdness. From Belfast Central I get a 10:35 departure via Dublin/Holyhead and a 9:30 via Liverpool on that date.
     
  3. Merseysider

    Merseysider Established Member Fares Advisor

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    I have found the Scotrail website able to sell them. Try getting your ticket to display on NRE and then select SR as the vendor.
     
  4. CallySleeper

    CallySleeper Established Member

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    What about
    Belfast 0730 - Cairnryan 0945
    Cairnryan 1015 - Ayr 1130
    Ayr 1152 - Glasgow C 1241
    Glasgow C 1303 - Edinburgh 1411
    Edinburgh 1430 - Kings X 1852

    £53 single.
     
  5. bangor-toad

    bangor-toad Member

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    Thanks CallySleeper, that's the one that would suit me nicely and other than the jaunt down the ECML matches my previous trips.

    Which website did you get to show you the price? I can get that itinerary up but it says "No fares available".
    Buying these *from* Belfast is always just that little bit trickier than you'd expect!
    Thanks,
    Mr Toad
     
  6. CallySleeper

    CallySleeper Established Member

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    If you're based in Belfast currently, the office at Great Victoria St (the travel office opposite bus bays 1-5) will sell you it albeit with a booking fee, or the travel desk at the Stena Terminal.

    Or, if you're in GB, any ticket office will sell you one.
     
  7. Indigo2

    Indigo2 Established Member

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    The fares is still there after NFM21 comes into force next Sunday, but restriction code 1X (which applies to it) seems to have been deleted from the fares database. Looks like booking engines are refusing to sell the fare because they can't check the restriction. It's really bizarre! As Scotrail set the fare, somebody should probably contact them about it.

    I would suggest to the OP to try buying the ticket at the Stenaline terminal at Fortwilliam in Belfast - I think the ticket issuing system they use there isn't tied into a journey planner so it might still be OK with issuing it.
    --- old post above --- --- new post below ---
    I wouldn't be so sure about that, since they use the Evolvi system which is tied in with a journey planner, so it might also have problems with the missing restriction code.
     
  8. SickyNicky

    SickyNicky Verified Rep

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    TrainSplit will sell you a single ticket for £53 on that itinerary. Set the origin as "Belfast Port", the destination is "KGX" and in "Advanced Options" set the "Via" as "EDB".
     
  9. island

    island Established Member

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    There shouldn't be a restriction code on the fare as it's an Anytime Day Single, right?
     
  10. CyrusWuff

    CyrusWuff Established Member

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    Shouldn't be, but there is due to the mandatory reservations for the ferry.
     
  11. SickyNicky

    SickyNicky Verified Rep

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    Are you sure ferry reservations are mandatory? There's no requirement to issue reservations with the tickets and in my experience the port only want to see the train tickets to let you on board.
     
  12. najaB

    najaB Veteran Member

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    The Cairnryan ferry is the only one that doesn't require a reservation on the ferry (though it is suggested that you travel on your booked itinerary). That's why it's the only one that is an Anytime ticket, all the other Sail Rail's are Standby or Advance.
     
  13. CyrusWuff

    CyrusWuff Established Member

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    Hrmmm...KnowledgeBase says that ressies AND Control Tickets are required for the Cairnryan route!
     
  14. najaB

    najaB Veteran Member

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    My experience has been that they have never asked for the reservation. And the fact that it's an Anytime ticket (unlike all the other Sail Rails) tends to back up that is how it is treated. Though I'll qualify my statement by saying that I've only ever done this route heading to Belfast.
    --- old post above --- --- new post below ---
    The ScotRail website doesn't indicate that the ferry leg has a compulsory reservation either.
     
    Last edited: 11 May 2015
  15. Hadders

    Hadders Established Member

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    I've just checked NFM21 in Avantix Traveller.

    For Belfast Port to London Terminals it now shows 3 fares:
    Anytime Return at £106
    Anytime Day Single at £53
    SailRail Advance at £53 (although this appears to have no restrictions!)

    Why the need for an Advance, particularly at the same price as the SDS. I do hope they're not considering withdrawing the Anytime fares.
     
  16. CallySleeper

    CallySleeper Established Member

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    My experience differs, sorry. At Cairnryan certainly they're kept for auditing purposes. Also, being in possession of a control reservation doesn't necessarily guarantee you space on the boat as it isn't a boarding pass.

    My NFM21 doesn't display an Advance fare for the Cairnryan route. Are you confusing it with the Holyhead IF Advance fare of the same price?
     
  17. Hadders

    Hadders Established Member

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    I'm definitely checking the Cairnryan route. Make sure you select a date in Avantix Traveller on or after 17/5/2015 to see them.
     
  18. CallySleeper

    CallySleeper Established Member

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    Well I don't understand the point of the advance fare of the same price.

    Restriction text 1X has returned however, though it doesn't help the OP in that the booking engines still don't work (yet).

    Code 1X reads 'valid at any time on any day, but BoJ not permitted except to change trains'. I'm fairly surely especially with it being a SDS/SOR that this wasn't previously the case...??
     
  19. Hadders

    Hadders Established Member

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    The SailRail SDS/SOR's have carried restriction code 1X for the last few years although the validity of such a restriction is questionable.

    I do fear the SDS/SOR will be withdrawn with passengers forced to buy Advance tickets. This would be detrimental as it would mean passengers could no longer choose which route to use.
     
  20. najaB

    najaB Veteran Member

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    I'll double check when I get home, but I'm pretty sure I still have a couple of the ferry reservation coupons that weren't taken from me.
     
  21. SickyNicky

    SickyNicky Verified Rep

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    Not all of the booking engines are broken. As I said earlier, TrainSplit.com will sell you the required itinerary. So if it's a problem with restriction 1X data, booking engines are not all rejecting it because of missing restriction data - just some of them.
     
  22. bkhtele

    bkhtele Member

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    I have to say that they have never been interested in the reservation slip at Cairnryan or Belfast although I know the ferry reservation is compulsory!
     
  23. bangor-toad

    bangor-toad Member

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    Thanks for the comments and advice.

    In the end I was passing the Translink Travel Centre so I turned my back on e-commerce and went in to buy the ticket.

    They couldn't get anything to show up on their screens but they phoned Stena, and got a reservation number and printed out an itinerary. I get to collect the tickets when I arrive at the ferry port.
    I wonder if they will be the usual "Anytime" ticket or if they'll be the newer Advance ticket for this flow?

    I had to pay a booking fee but it's done and I've got the necessary bit of paper in hand.
    I did ask Scotrail to fix it so I could book on-line. I wonder if they will respond...
    Cheers.
    Mr Toad
     
  24. najaB

    najaB Veteran Member

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    Finally made it home, I've had a look and I have several Cainryan-Belfast ferry reservation coupons which weren't collected, as well as one for Holyhead-Dublin and another for Liverpool-Belfast.
     
    Last edited: 16 May 2015
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