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Scotrail confusion

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syorksdeano

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7 Jan 2011
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So tomorrow I was meant to be travelling using ScotRail and changing at Edinburgh for a LNER service.

Obviously that plan has changed as Scotrail are on strike and I was left with the option of sorting a coach out and leaving on the Saturday night.

ScotRail have said that I could have used my ticket today (no good for me) or travel on Monday.

How would that work with LNER on an advance ticket? Surely LNER wouldn't be happy me just jumping on a train on Monday morning saying ScotRail told me to.
 
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yorkie

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So tomorrow I was meant to be travelling using ScotRail and changing at Edinburgh for a LNER service.

Obviously that plan has changed as Scotrail are on strike and I was left with the option of sorting a coach out and leaving on the Saturday night.

ScotRail have said that I could have used my ticket today (no good for me) or travel on Monday.

How would that work with LNER on an advance ticket? Surely LNER wouldn't be happy me just jumping on a train on Monday morning saying ScotRail told me to.
If your train has been cancelled or delayed, they have no choice but to accept you on alternative services.

I recommend obtaining an additional seat reservation on the LNER website once you know the train you will be getting.
 

syorksdeano

Member
Joined
7 Jan 2011
Messages
729
If your train has been cancelled or delayed, they have no choice but to accept you on alternative services.

I recommend obtaining an additional seat reservation on the LNER website once you know the train you will be getting.
Thanks for this. I will know for next time. Ended up getting a overnight coach in the end and putting in a refund for the original tickets, as I wasn't sure what the position was and really couldn't be bothered arguing tomorrow when the e ticket wouldn't work
 
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