Sneaky price rise or fixing of a mistake?

Discussion in 'Fares Advice & Policy' started by Be3G, 8 Apr 2015.

Thread Status:
Not open for further replies.
  1. Be3G

    Be3G Established Member

    Messages:
    1,492
    Joined:
    14 Sep 2012
    Location:
    Chingford
    I was making a return journey by London bus with a relative of mine yesterday, who owns a Bus & Tram discount card. When touching in on the bus home she got the triple-beep that indicates activation of the ‘one more journey’ feature, which was odd as before catching the first bus of the day she'd topped up by the amount needed for two fares.

    After a bit of investigating, we discovered what'd happened. Back in January when the undiscounted bus fare went up from £1.45 to £1.50, the B&T discounted fare remained at 70p even though 50% off should be 75p. This confused us at the time, but obviously we were glad her travel wasn't going up in price. So she continued to top up her Oyster with £1.40 each time she made a return trip. However, it turns out that at some point within the last week or so the fare was increased, with no warning whatsoever (of which I'm aware anyway) to 75p.

    So, it could be argued that it was supposed to be 75p all along and this was just a mistake with the January fares package that TfL were fixing. However, it strikes me as a tad underhand to increase the fare with no warning. Which got me wondering if any other Oyster fares have also been increased at the same time, and if there's any document anywhere that would actually list such changes à la the GLA fares announcement document that comes out towards the end of the year?
     
  2. CyrusWuff

    CyrusWuff Established Member

    Messages:
    1,845
    Joined:
    20 May 2013
    On a similar note, the Zone 1-6 Single Cash fare was sneakily increased from £5.80 to £6.00 last week...at least on the TIS I use.
     
  3. Be3G

    Be3G Established Member

    Messages:
    1,492
    Joined:
    14 Sep 2012
    Location:
    Chingford
    Interesting. I wonder if this is all anything to do with the automated off-peak-cap-disappearance-mitigation refunds which are supposed to begin this month? Perhaps it wasn't just the refunds that were introduced but in fact a range of fare changes (of yet-to-be-determined scope), which are basically being used to pay for those refunds. After all, as we know, you never get something for nothing…
     
  4. wibble

    wibble Member

    Messages:
    555
    Joined:
    23 Jun 2010
    Sneakily increased, or is now charging at the correct rate? :|
     
Thread Status:
Not open for further replies.

Share This Page