Ah, this i was unaware of. I will try and find one of those leaflets (unless you have the ability to scan it and upload it here). If there is some form of discrepancy there then a couple of things need to happen. Discretion from guards on services calling that way in the short term, and then an update to the leaflet or PREFERABLY, and update to the map to allow that line to be used on that ticket.I was thinking more of the map on the South Pennine Day Ranger leaflet, which shows Westgate and Sheffield in more or less a straight line. This is the one the public are more likely to see.
Ah, this i was unaware of. I will try and find one of those leaflets (unless you have the ability to scan it and upload it here). If there is some form of discrepancy there then a couple of things need to happen. Discretion from guards on services calling that way in the short term, and then an update to the leaflet or PREFERABLY, and update to the map to allow that line to be used on that ticket.
Ah yes, A completely different outlook on the map. Whilst it does say (as you pointed out originally) the line goes through Barnsley, I can see the potential confusion. It also states all operators except Grand Central and Hull Trains.
View attachment 75377
{Photo shows Northern's take on the South Pennines Day Ranger Map, notably different to the one found on the NRE website}
So if you showed the above Northern iteration of the map, could you travel on XC?
Some years ago I had a South Pennine Day ranger and was excessed by an XC Conductor between Sheffield and Wakefield Westgate as he claimed it wasn't valid.
However, following a letter of complaint to XC I got a refund and an apology. Basically, because the ticket is valid at Sheffield and at Wakefield Westgate then the passenger is not to know which route the train takes.
Technically no, as it still doesn't show the route (correctly or not) although :
This makes some sense, although it was likely the luck of the draw as to which member(s) of staff looked at it as to whether you got this or were refused. Either would be acceptable in my opinion.
Cross country appears on the participating operators list on the NRE website (because of their services between Wakefield Westgate and Leeds) and so it is easy enough to mis understand.