From the South Eastern website, this doesn't seem right to me. I have no current claims, but what are your thoughts?
We will pay compensation in National Rail vouchers which you can use to buy rail tickets with any train operating company in Great Britain (including season tickets) and are valid for 12 months. The vouchers can also be cashed in at any Southeastern ticket office within 28 days of being issued. If the compensation is over £50 we pay it by cheque. You will need to show photo ID to make sure we are paying the vouchers to the right person.
We will pay compensation in National Rail vouchers which you can use to buy rail tickets with any train operating company in Great Britain (including season tickets) and are valid for 12 months. The vouchers can also be cashed in at any Southeastern ticket office within 28 days of being issued. If the compensation is over £50 we pay it by cheque. You will need to show photo ID to make sure we are paying the vouchers to the right person.
