sdhodgson91
Member
- Joined
- 31 Jul 2012
- Messages
- 6
So maybe not the worst... I dont have anywhere near enough experience, perhaps a few trains to Nottingham (where the customer service from EMT left a lot to be desired!) but I really dont think they are great.
I don't understand the point of the 'permit to travel' machines dotted along the smaller stations. The guards seem to prefer you just buy the ticket off them - I'm assuming the bring a long extra paperwork?
A lot of stations also don't have them (CBE being an example) and you cant use the self service as entry to the platform is now via the side gate)
They are less than reliable! Constant delays and little information on screens or via personnel at the stations. The number of times Ive missed university because the trains are cancelled and I leave in plenty of time!
The highspeed train, at 140mph how they can call it highspeed is beyond me! Virgin pendo peaks at 125mph if im not mistaken?
And the lack of advanced prices. If i book in advanced it can cost me more to go from Dover to London than London to Glasgow...
rant over ...unless anyone can think of anything else
I don't understand the point of the 'permit to travel' machines dotted along the smaller stations. The guards seem to prefer you just buy the ticket off them - I'm assuming the bring a long extra paperwork?
A lot of stations also don't have them (CBE being an example) and you cant use the self service as entry to the platform is now via the side gate)
They are less than reliable! Constant delays and little information on screens or via personnel at the stations. The number of times Ive missed university because the trains are cancelled and I leave in plenty of time!
The highspeed train, at 140mph how they can call it highspeed is beyond me! Virgin pendo peaks at 125mph if im not mistaken?
And the lack of advanced prices. If i book in advanced it can cost me more to go from Dover to London than London to Glasgow...
rant over ...unless anyone can think of anything else