AlterEgo
Veteran Member
Hello,
Quick couple of questions:
I need to claim Delay Repay for a delay which occurred on Southern's network last week.
I'm going to fill in the online form and request to receive the compensation in e-vouchers to my account. Does anyone know how long they usually take in practice?
Secondly, does any other TOC issue e-vouchers for delay purposes? These are so much more useful for some customers and I'd like to find out more about them.
Quick couple of questions:
I need to claim Delay Repay for a delay which occurred on Southern's network last week.
I'm going to fill in the online form and request to receive the compensation in e-vouchers to my account. Does anyone know how long they usually take in practice?
Secondly, does any other TOC issue e-vouchers for delay purposes? These are so much more useful for some customers and I'd like to find out more about them.