Southern revise cashback offer

Discussion in 'Fares Advice & Policy' started by jcollins, 25 Oct 2011.

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  1. jcollins

    jcollins Veteran Member

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    Southern, who previously offered £2.50 cashback per ticket purchased (assuming one ticket purchased per transaction), have now revised their rate of cashback to 6% per transaction and added a new exclusion for season tickets.
     
    Last edited: 25 Oct 2011
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  3. All Line Rover

    All Line Rover Established Member

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    This happened a while ago, unfortunately. :(

    You can see why they added the season ticket exclusion - £2.50 back wasn't much, but 6.06% back would have been a bargain! :D
     
  4. jcollins

    jcollins Veteran Member

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    I was still £2.50 a couple of weeks back.

    I think quite a lot of people would argue even with 6% cashback their season ticket is too expensive. However, from Southern's point of view they can't just hand out thousands of pounds every week.
     
  5. trevmonk

    trevmonk Member

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    It was working last week too. I think Southern had realised they were paying out £2.50 cashback to people all over the country who were buying tickets that only cost £3 - or people who were putting in separate orders to make a combined ticket on longer journeys and getting £5, £7.50 or £10 cashback!

    Still, 6% cashback with no minimum order is much better than the other operators.
     
  6. jcollins

    jcollins Veteran Member

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    There was always a disclaimer saying repeat transactions may be limited, so you probably couldn't get 4 sets of cashback in a day. However, it would have encouraged people travelling together to buy tickets in two separate transactions which will have also pushed up Southern's postage costs.
     
  7. ess

    ess Member

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    is this through a cashback site? which one?
     
  8. Malderon

    Malderon Member

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    I had previously used this offer rather cheekily. I had to be in London two days for work, so I had to buy two tickets (EAST CROYDON - LONDON TERMINALS) to use in conjunction with my season, which allows me to travel up to ECR. I didn't want to get off my Victoria bound train until Clapham to change onto a Waterloo bound train so I didnt want to get off at ECR and use Oyster. Then I spotted this offer - So I booked the two tickets seperately for two lots of cashback and then off course work will refund the face value of the tickets. Profit!
     
  9. jcollins

    jcollins Veteran Member

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    Topcashback is the one I use. Other sites may have the same offer.
     
  10. radamfi

    radamfi Established Member

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    Has anyone actually had any cashback from them yet? I don't mean tracked and confirmed, but actually paid?
     
  11. jcollins

    jcollins Veteran Member

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    On the TopCashBack site:

    We last received a payment from this merchant during September 2011, for transactions in June 2011.

    This means some people have had pay outs. My first transaction was July so should hopefully be paid out in the next couple of weeks.
     
  12. telstarbox

    telstarbox Established Member

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    Did you get cashback on tickets for less than £2.50?
     
  13. jcollins

    jcollins Veteran Member

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    I didn't as there are no useful tickets from my local station available for under £4.00. However, in theory you would have got cashback on any ticket purchased the first time but a repeat transaction may be excluded.
     
  14. trevmonk

    trevmonk Member

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    Southern have disappeared from the Quidco cashback site. The other rail sites are only offering around 1% or 2% cashback so the £2.50, and latterly, 6% Southern were offering did seem a little generous.

    Incidentally how did Southern make a profit on selling tickets for other companies and then giving 6% away? How much commission do companies get for selling other operators tickets on their site?
     
  15. jcollins

    jcollins Veteran Member

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    I imagine it's a loss leader. They hope once registered that you'll go back to their site to buy tickets because it's easier than signing up for an account with another site, even if they withdraw/lower the cashback.
     
  16. bb21

    bb21 Moderator Staff Member Moderator

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    Yes.

    There is no cashback for other TOC's Advance fares, only flexible fares.
     
  17. radamfi

    radamfi Established Member

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    Southern cashback seems to have stopped altogether. And they owe me over £100 which was due at the end of September.
     
  18. jcollins

    jcollins Veteran Member

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    The latest round of payments for Southern cashback seems to have been just made, a few weeks behind the expected payment date.
     
  19. bb21

    bb21 Moderator Staff Member Moderator

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    So they have. :lol:

    They were due at the end of September.
     
  20. radamfi

    radamfi Established Member

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    I complained to Southern last week and they didn't seem to understand how TopCashback worked to start with. However they messaged me yesterday saying that they had just paid and to their credit I have got the £108 what I was supposed to get at the end of September.
     
  21. wintonian

    wintonian Established Member

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    Southern are the only merchant I have bought from using cash-back that the cash-back has never tracked with so I have given up using them now. :(

    Just checked again my purchases from months ago still don't show up, mid you I did find £25 worth of other cash-back sitting there from the summer that I forgot about :)
     
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