farci
Member
The refurbished STP is a joy to behold but I was not impressed on my first visit as a departing passenger with the platform directions. As a passenger I need one single departure board at the entrance showing time, destination and platform number for all services from that station.
Instead, entering from Euston Rd I found a number of choices - international or domestic, but then by train company. Apart from those in the know, why should Mr J Public first have to choose from East Midlands, Thameslink, South Eastern before being confronted by a series of boards for each TOC with only their own services?
Instead, entering from Euston Rd I found a number of choices - international or domestic, but then by train company. Apart from those in the know, why should Mr J Public first have to choose from East Midlands, Thameslink, South Eastern before being confronted by a series of boards for each TOC with only their own services?