Rilz03
New Member
Myself and a friend travelled from Aughton to Liverpool central on the 5th December.
There was no option to purchase a ticket at Aughton at around 5.30 pm as the kiosk was closed and they do not have a machine, we travelled with no issue and at the gates explained our problem to s staff member who directed us to the shop.
In the shop there was no social distancing being managed and myself and my friend decided to leave to look for a machine as well as discussing paying on the return journey as it’s a set price (travel card)
As soon as we stepped out of the shop we were confronted by a plain clothed revenue officer who had been stood with us in the shop , as if waiting for folk from Aughton knowing the ticket office was closed.
He would not listen to our situation nor show any understanding to the lack of social distancing
He also would not allow us to re enter the shop to then pay at the counters.
Is this acceptable?
We were willing to pay and did not leave Merseyrail property at any stage.
We have been issued with £125 fines immediately which seems very extreme as we gave our correct information and complied with all of their demands for ID etc.
I would really appreciate some help.
There was no option to purchase a ticket at Aughton at around 5.30 pm as the kiosk was closed and they do not have a machine, we travelled with no issue and at the gates explained our problem to s staff member who directed us to the shop.
In the shop there was no social distancing being managed and myself and my friend decided to leave to look for a machine as well as discussing paying on the return journey as it’s a set price (travel card)
As soon as we stepped out of the shop we were confronted by a plain clothed revenue officer who had been stood with us in the shop , as if waiting for folk from Aughton knowing the ticket office was closed.
He would not listen to our situation nor show any understanding to the lack of social distancing
He also would not allow us to re enter the shop to then pay at the counters.
Is this acceptable?
We were willing to pay and did not leave Merseyrail property at any stage.
We have been issued with £125 fines immediately which seems very extreme as we gave our correct information and complied with all of their demands for ID etc.
I would really appreciate some help.