From "The Metro" - http://metro.co.uk/2016/03/22/passe...ff-lock-up-before-last-train-arrives-5768736/
Don't quite understand this story; if the train was not scheduled to call then how come there were apparently so many "an estimated 100 [customers]?"Passengers were forced to break out of a [railway] station after staff locked up for the night before the last train had arrived.
A group of people heaved up the heavy metal shutters at the exit to the station after finding themselves trapped inside in the early hours of Sunday morning.
An estimated 100 passengers were on board the train from London Victoria when it terminated at Sutton station, south London at about 1.30am on Sunday.
One passenger recorded a video that showed four men struggling to hold up the shutters to the station’s main entrance as passengers crawled out.
The passenger, who did not wish to be named, shot the video on his way home to Banstead, Surrey. He said: ‘I was on the last train back to Sutton and got off along with perhaps 100 other people.
‘The ticket barriers were open but the shutters were shut.’ The passenger, who had been drinking in Balham after watching the six nations rugby, said people started heading towards the second exit but he noticed they were turning away from that too.
He said: ‘There was kind of an air of panic as we realised we were trapped in the station. A few of us took the initiative to force out of the shutters and break out.
‘It took about five or six of us to get our hands underneath and force it upwards.’
The group managed to force the shutters up about a metre so people could crawl out while they held it up for them.
He said: ‘There were absolutely no staff. We were looking around for staff but there was no one at all.
‘I had an idea that they had probably clocked off without realising not all the trains had got back. This was the last one but I don’t think it was running late at all.’
Southern Railways, which manages Sutton Station, said a member of staff had been at the station checking that all passengers had got off the train.
A spokesperson added the train was not usually scheduled to call at the station, meaning staff had not expected it and had closed the shutters before it arrived.
He said: ‘Unbeknownst to passengers, a member of staff was on duty at the time, ensuring that the train they came in on was empty of passengers in order to return to the depot.
‘The shutters had been closed at the end of the normal day’s service, but the later train was an unexpected arrival so a staff member went to attend to the train as soon as it arrived.
‘It’s not a case of there being nobody around and the staff had gone home and left people shut in there.’
He added that the shutters had not been damaged and locked again by staff after passengers had left.