SWR cashless

[Leisurefirst]

Received email from SWR late afternoon, stating most ticket offices to close but those that stay open accepting card only but also that MACHINES will be card only too...
I understand the former, not so much the latter...
Can they really refuse travel for those without a card, guess they can...

 

[hexagon789]

Received email from SWR late afternoon, stating most ticket offices to close but those that stay open accepting card only but also that MACHINES will be card only too...
I understand the former, not so much the latter...
Can they really refuse travel for those without a card, guess they can...

I understand guards are not performing revenue duties anyway, so are they likely to be able to stop anyone?

 

[Leisurefirst]

I understand guards are not performing revenue duties anyway, so are they likely to be able to stop anyone?

Quite... fancy getting spat at?
Probably not.

 

[hexagon789]

Quite... fancy getting spat at?
Probably not.

Not just that, but I believe most/all(?) TOCs are now having guards remain in the rear cab throughout and not going into the passenger accommodation whenever possible, so they aren't going to be checking tickets

 

[yorkie]

Cash is an accepted payment method; if no-one is prepared to take the cash then you can still travel.

They could issue an unpaid fares notice (UFN) for the debt to be settled later, in theory.

 

[TEW]

There are no revenue checks taking place anywhere on SWR on stations or trains, so if you intend to pay cash you won't encounter any issues.

 

[ainsworth74]

Not just that, but I believe most/all(?) TOCs are now having guards remain in the rear cab throughout and not going into the passenger accommodation whenever possible, so they aren't going to be checking tickets

Interestingly I've been told by an informed source that the following brief has been shared at Avanti:

TMs - Whilst maintaining social distance as much as possible, it’s important that you continue to be visible. Please continue your walk throughs as these are important reassurances for our customers. Can you ask people to place tickets on tables for scanning. As previously you aren’t to handle them. If you find a customer without a ticket, you can advise them to buy one online.

I'm also told that Avanti TVMs are still taking cash and gatelines are still, in some places, in operation.

 

[hexagon789]

Interestingly I've been told by an informed source that the following brief has been shared at Avanti:



I'm also told that Avanti TVMs are still taking cash and gatelines are still, in some places, in operation.

Interesting, that's different to what I'd heard was happening. I should say that I haven't been on a train to see what's going on in practice, but I assumed that what I'd heard was happening was in response to last night's tightened restrictions

 

[Bletchleyite]

Cash is an accepted payment method; if no-one is prepared to take the cash then you can still travel.

They could issue an unpaid fares notice (UFN) for the debt to be settled later, in theory.

Though I'd suggest in these circumstances if you can use another means of paying please do, cash has the highest likelihood of infection transfer. Ideally use an e-ticket on your phone if you can.