TFW Business zone ticket

Discussion in 'Fares Advice & Policy' started by Mr Wasilewski, 18 Jan 2019.

  1. Mr Wasilewski

    Mr Wasilewski Member

    Messages:
    6
    Joined:
    15 Jan 2018
    Hi

    I was thinking of buying a TFW Business zone ticket from Cardiff to Chester, however part from a few short threads on here, information on this ticket is fairly difficult to come by. I was wondering does anyone have any information on this fare especially regarding how to buy it?

    Thanks
     
  2. Registered users do not see these banners - join or log in today!

    Rail Forums

     
  3. 30907

    30907 Established Member

    Messages:
    7,514
    Joined:
    30 Sep 2012
    Location:
    Airedale
    Do you mean just the upgrade? If so, buy at the station on the day, after checking that the restaurant car is running!
    BTW Cardiff-Shrewsbury is cheaper, and dinner will be over by then...
     
  4. Mr Wasilewski

    Mr Wasilewski Member

    Messages:
    6
    Joined:
    15 Jan 2018
    Thanks, I was wondering why it looked to be such good value.
     
  5. 30907

    30907 Established Member

    Messages:
    7,514
    Joined:
    30 Sep 2012
    Location:
    Airedale
    There are IIRC some good Advance fares if you don't have a standard class ticket.
     
  6. Mr Wasilewski

    Mr Wasilewski Member

    Messages:
    6
    Joined:
    15 Jan 2018
    Out of interest does this ticket work on a quota? Thanks again
     
  7. Bungle965

    Bungle965 Established Member

    Messages:
    2,460
    Joined:
    2 Jul 2014
    Location:
    Blackley and Broughton/ Walsall South
    The business zone ticket? No
    Advance tickets? Yes.
    Sam
     
  8. 30907

    30907 Established Member

    Messages:
    7,514
    Joined:
    30 Sep 2012
    Location:
    Airedale
    IIRC it reserves you a seat?
    I've never been on it when it was anywhere near full, mind you....
     
  9. yorkie

    yorkie Administrator Staff Member Administrator

    Messages:
    44,601
    Joined:
    6 Jun 2005
    Location:
    Yorkshire
    A seat reservation is recommended, but it isn't part of the supplement.
     
  10. ForTheLoveOf

    ForTheLoveOf Established Member

    Messages:
    5,643
    Joined:
    7 Oct 2017
    There is quota control inasmuch as if you're upgrading on board, you won't be able to upgrade if there aren't any more seats left! That's not a trivial remark either, because there aren't all that many seats in the Business Zone. If you want to guarantee yourself a seat, buy the upgrade and reserve a seat in advance (at a ticket office).
     
  11. Hadders

    Hadders Established Member

    Messages:
    6,639
    Joined:
    27 Apr 2011
    I purchased one of these just last week. It doesn’t come with a reservation but the clerk game me one when I asked for it.

    They’re not the easiest tickets in the world to get a clerk to issue and you might need to shop around.
     
  12. Mr Wasilewski

    Mr Wasilewski Member

    Messages:
    6
    Joined:
    15 Jan 2018
    How does a clerk issue one? as at my local station they couldn't. Thats half the problem, so I came to the conclusion they could only be bought on the day is that correct?
     
  13. yorkie

    yorkie Administrator Staff Member Administrator

    Messages:
    44,601
    Joined:
    6 Jun 2005
    Location:
    Yorkshire
    Not correct.
     
  14. ForTheLoveOf

    ForTheLoveOf Established Member

    Messages:
    5,643
    Joined:
    7 Oct 2017
    The issue is, not all clerks have been properly trained on how to issue lesser used tickets such as these, and neither do most of them have the inclination to learn it. Some companies' machines genuinely won't sell the ticket, too.

    You'll need to shop around until you get a ticket office that will sell you what you want, I'm afraid.
     
  15. Hadders

    Hadders Established Member

    Messages:
    6,639
    Joined:
    27 Apr 2011
    You’ll need to shop around. Took me 3 attempts to get mine earlier this week.
     
  16. Mr Wasilewski

    Mr Wasilewski Member

    Messages:
    6
    Joined:
    15 Jan 2018
    Do you know of any TOCs/ticket offices that sell it?
     
  17. Gareth Marston

    Gareth Marston Established Member

    Messages:
    6,231
    Joined:
    26 Jun 2010
    Location:
    Newtown Montgomeryshire
    We can sell it ( being a TFW station agent). It's on our anywhere to anywhere screen in STAR and on Journey Planner.

    Wonder if people saying there having trouble are not going to TFW outlets?
     
  18. Hadders

    Hadders Established Member

    Messages:
    6,639
    Joined:
    27 Apr 2011
    King's Cross sorted it for me but I had to go back twice as the first clerk said it couldn't be done.

    Sometimes it's not practical to visit a TfW outlet if you live in another part of the country.
     
  19. Mr Wasilewski

    Mr Wasilewski Member

    Messages:
    6
    Joined:
    15 Jan 2018
    I have been to a SWR booking office but the clerk could not issue it, is this something which blocked by the SWR? Do you happen to know if this is true? If not I will visit kings cross this week.

    Thanks in advance
     
  20. ForTheLoveOf

    ForTheLoveOf Established Member

    Messages:
    5,643
    Joined:
    7 Oct 2017
    It could be that their booking office software doesn't have that fare in it. But I'd have thought it's more likely the clerk simply had never heard of it and didn't know how to find it.
     
  21. Hadders

    Hadders Established Member

    Messages:
    6,639
    Joined:
    27 Apr 2011
    Don't expect Kings Cross to be able to issue it first time round. The first clerk I encountered couldn't do it, I returned a couple of days later and an excellent clerk managed to do it but they had to do a fair bit of keying around to get it to work.
     
  22. Gareth Marston

    Gareth Marston Established Member

    Messages:
    6,231
    Joined:
    26 Jun 2010
    Location:
    Newtown Montgomeryshire
    Yes but I'm aware of certain other non TfW TOC specific products we can't sell. It might have been an explanation.
     
  23. Gareth Marston

    Gareth Marston Established Member

    Messages:
    6,231
    Joined:
    26 Jun 2010
    Location:
    Newtown Montgomeryshire
    Ask them to look it up in journey planner but do tell them the time of the service don't expect someone in London to know the times of the once a day service from Cardiff to North Wales that his the Business zone.
     
  24. Indigo2

    Indigo2 Established Member

    Messages:
    3,508
    Joined:
    16 Apr 2010
    Location:
    Reading
    Have you tried recently? I only ask because I recall the electronically readable restriction data (shown on BR Fares here: http://www.brfares.com/#faredetail?orig=CDF&dest=SHR&rte=44&tkt=PCU ) used to explicitly list the morning and evening services that had the Business Zone, but at the minute it just says "Not valid to depart any location at any time on any TOC". I'm wondering if someone at TfW has forgotten to update the trains in the restriction code since the timetable change in December.
     
  25. Hadders

    Hadders Established Member

    Messages:
    6,639
    Joined:
    27 Apr 2011
    This is good advice and that's exactly what I is. The first occasion at my local station the clerk was new and seemed incapable of dealing with anything other than a Day Return to Peterborough. Later the same day I was at King's Cross so asked at the ticket office there. The clerk did try but was unable to issue the ticket. A couple of days later I was again at King's Cross so asked again and this time (after much pressing of keys) the clerk was able to do it.

    This is one of those tickets that a clerk will probably never be asked for during the whole career! They should be able to sell it but it takes a bit of coaxing and shopping around.
     
  26. ThomasI

    ThomasI Member

    Messages:
    31
    Joined:
    7 Mar 2018
    I know this is an old thread however I thought I'd add info for people curious if they happen to stumble upon it.
    I've been on the service many times now and cannot fault it in any way.
    My personal findings:
    It's generally much cheaper to upgrade on the day than the difference in standard & first fares - however bare in mind this doesn't guarantee you a seat unless you can reserve a seat through other means (PM me if you're interested how and I can share).
    First class is rarely full unless you're travelling in a school holiday or similar holiday.
    The dinner service is much better value than the breakfast service.
    Generally the 1st class carriage is at the Cardiff end (South of Chester) and the Holyhead end (north/west of Chester) (as it reverses at Chester)
     
  27. island

    island Established Member

    Messages:
    10,309
    Joined:
    30 Dec 2010
    Location:
    0036
    If you scroll down a little further it says also unconditionally valid on 0534 Holyhead to Cardiff Central and 1716 Cardiff Central to Holyhead.

    ...though seeing now that this thread was reanimated, it has probably been fixed in the interim.
     
  28. Indigo2

    Indigo2 Established Member

    Messages:
    3,508
    Joined:
    16 Apr 2010
    Location:
    Reading
    Correct! Maybe someone at TfW read the thread?!
     
  29. Phil from Mon

    Phil from Mon Member

    Messages:
    307
    Joined:
    28 Nov 2014
    Location:
    Beaumaris, Ynys Môn
    Quick question re upgrades. When I upgrade on the train I just get an additional ticket so get to keep my original one. Is it the same with an upgrade at a station, or do they swap your standard for a business class one? I can claim back the cost of the standard, but they will not pay me a business class fare. Thanks in advance.
     
  30. _toommm_

    _toommm_ Established Member

    Messages:
    2,684
    Joined:
    8 Jul 2017
    Location:
    Whiston/Leeds
    You get a separate ticket like this one:

    20190516_083315.jpg
     
  31. Bletchleyite

    Bletchleyite Veteran Member

    Messages:
    44,034
    Joined:
    20 Oct 2014
    Location:
    Up and down the south WCML (mostly)
    Interesting that the upgrade is Railcard discountable - that's quite unusual.
     

Share This Page