After the awful experience at Edinburgh LNER ticket office thought I'd post a more positive story, which is unusual for me!
The ticket checker (maybe the guard too) on the 1825 from Birmingham to Aberystwyth has a steam train clipper which is making everyone smile and comment. Also, she seems to know an awful lot of passengers by name and they know her. I know this happens elsewhere, but still she is an absolute credit to TfW and everything on board staff should aspire to be.
The ticket checker (maybe the guard too) on the 1825 from Birmingham to Aberystwyth has a steam train clipper which is making everyone smile and comment. Also, she seems to know an awful lot of passengers by name and they know her. I know this happens elsewhere, but still she is an absolute credit to TfW and everything on board staff should aspire to be.