I was relieved that it didn't turn into an Eddie Stobart advertorial, yet I found they were cramming in too much into very little time.
However, the documentary makers may have been told what Channel 5's audience remit is, so condensed it into bite size parts for the average viewer to understand.
The most interesting parts I found were Jody's shift on the 2045 to Swansea which made me think about those guards/train managers who work alone with the passengers on late night services and Dave the RPI at Windsor and Eton Central, although more could have been explained about how the youths resolved their ticketing issue without being PF'ed.
It appeared that they were trying to board with child tickets so they were simply sent back to buy adult ones. Hope the one who passed his ticket through the fence got caught without a ticket at the other end.