Just reading the thread about someone who forgot a railcard and had to pay £85 for a new ticket.
How simple would it be to require the railcard number to be entered on all eligible tickets (which could be done online or in the ticket office) which would neatly cover off the assertion that a railcard doesn't exist.
Any other small changes that the rail industry could make which would reduce the chances of passengers being set up for a fall?
At the moment, the only other suggestion is entering a travelcard/freedom pass number onto a boundary zone x extension ticket - again see a recent thread on here about a disabled freedom pass being used on LO and then Southern.
How simple would it be to require the railcard number to be entered on all eligible tickets (which could be done online or in the ticket office) which would neatly cover off the assertion that a railcard doesn't exist.
Any other small changes that the rail industry could make which would reduce the chances of passengers being set up for a fall?
At the moment, the only other suggestion is entering a travelcard/freedom pass number onto a boundary zone x extension ticket - again see a recent thread on here about a disabled freedom pass being used on LO and then Southern.