Ticket rejected at Salford Central barriers

Discussion in 'Fares Advice & Policy' started by snail, 5 Mar 2017.

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  1. furlong

    furlong Established Member

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    If the barrier is printing a message 'not valid at this location' on a ticket that is valid at the location, you should report that to the company and give them a reasonable deadline to fix it before you escalate the matter to the ORR for investigation as a (fairly straightforward?) breach of the Consumer Regulations - it could lead to some types of people buying a more expensive ticket than necessary.
     
  2. Merseysider

    Merseysider Established Member Fares Advisor

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    Yet more BS from the barriers in Manchester; this time at Victoria. Return portion of a Bolton - Birkenhead SVR, used as far as Manchester on the 14th. Put it through the barriers this morning to be told 'TICKET EXPIRED SEEK ASSISTANCE'. It's getting reported to Northern of course, but it shouldn't be happening in the first place.
     
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