TOD Collections/Tickets by Post Research - Help Required

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IanXC

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18 Dec 2009
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Hi All

We're doing some research into how tickets purchased online/by telephone print when collected from a TVM, or when sent by post. I've just collected some tickets, so here is an example of what we're looking for:

Type: Online
Site purchased from: eastcoast.co.uk
TVM collected from: Northern Parkeon Cash and Cards
Number of coupons of all types printed: 8
Number of coupons stated on receipt: 7
Reservations for each passenger or combined for group: N/A (only 1 passenger)
Passenger details (ie Adult/Child/Railcards etc): Adult

If you're not sure what kind of TVM it is, it would be great if we could know what TOC operates the machine, where it is and what payment types it accepts. Also anything else which you think is unusual or relevant to our research.

Feel free to ask any questions, you can either post below, or feel free to PM me if you'd prefer.

Many thanks
Ian
 
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Indochine

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1 Mar 2012
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6
Type: Online
Site purchased from: http://www.eastcoast.co.uk
TVM collected from: Southern - Falmer - cash and cards
Number of coupons of all types printed: 3 (ticket, reservation, and receipt)
Number of coupons stated on receipt: 3 (the ticket, however, states: "issued as 2 coupons")
Reservations for each passenger or combined for group: 1
 

londonbridge

Member
Joined
30 Jun 2010
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897
Type: Online.
Site purchased from: London Midland
Delivery/collection method: Postal delivery.
Ticket type: Advance singles
Number of passengers: Three (railcards held by two).
Number of coupons printed: Six (Three x ticket,one reservation covering the two railcard passengers,one reservation covering third passenger,receipt).
 

trainfanatic

Member
Joined
4 Jan 2010
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210
Location
Big Sky Country - Sleaford
Type: On Line

Site Purchased from: EC

Delivery/Collection method: Ticket Machine EMT Sleaford

Ticket Type: Advance Singles

Number of Pax: 2 (Railcard held by 1)

Number of Coupons of all types printed: 10 (4 x singles for 2 Pax + 6 seat reservations + Collection receipt.

Seat Reservations GRA YORK & YORK EDI = 2 x seat reservations per ticket.

All other seat reservation tickets - (YORK GRA + EDI YORK) one seat reservation per ticket

Hope this helps
 

34D

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9 Feb 2011
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6,033
Location
Yorkshire
Number of coupons of all types printed: 8
Nu mber of coupons stated on receipt: 7
Reservations for each passenger or combined for group: N/A (only 1 passenger)

Ian, I wonder whether this is relevant over whether the people type is the same (by that I mean 2 adults, or 1 adult 1 child).

One of mine:

ype: Online
Site purchased from: mytrainticket.co.uk
TVM collected from: Northern xx Cards only
Number of coupons of all types printed: 13
Number of coupons stated on receipt: 12 coupons
Reservations for each passenger or combined for group: for each passenger individually
 

IanXC

Emeritus Moderator
Joined
18 Dec 2009
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5,822
Ian, I wonder whether this is relevant over whether the people type is the same (by that I mean 2 adults, or 1 adult 1 child).

Thats a good thought - I'll edit the OP.
 
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