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TOD option not available for booking a London travelcard from EC

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philjo

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I was booking some tickets on the EC site. The total value was just under the £22 threshold needed to receive the points so decided to add an anytime zones 1-6 London Travelcard from Potters Bar as I am in London tomorrow & saves queuing up separately for that at the station.
When I added this ticket to the basket it no longer gave me the option of TOD - the only delivery option available was Special Delivery (£5.45 extra & not much use as I will be off to the station before 7am tomorrow)!
I removed the travelcard from the basket & the TOD option came back for the other tickets. In the end I decided to add a return to London Terminals (which did still offer TOD) & will use oyster PAYG when in London as the overall cost is likely to be the same (or might actually be marginally cheaper)

It seems odd that if adding a London travelcard to the basket the TOD option is not available.
 
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MarkyMarkD

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As I've posted before, the £22 minimum does not appear to be applied. Quote from my EC Rewards statement:

OK 3 17/04/2012 Purchase of ancillaries at 1 Point per £1.00 spent
OK 12 20/03/2012 Standard Class Train Travel at 1 Point per £1.00 spent
OK 15 20/03/2012 Standard Class Train Travel at 1 Point per £1.00 spent
OK 15 20/03/2012 Standard Class Train Travel at 1 Point per £1.00 spent
 

benk1342

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Welwyn Garden City
OK 3 17/04/2012 Purchase of ancillaries at 1 Point per £1.00 spent
OK 12 20/03/2012 Standard Class Train Travel at 1 Point per £1.00 spent
OK 15 20/03/2012 Standard Class Train Travel at 1 Point per £1.00 spent
OK 15 20/03/2012 Standard Class Train Travel at 1 Point per £1.00 spent

(For context, the number in the second column (3, 12, 15, 15) is the number of points earned/pounds spent in that transaction.)

As MarkyMarkD said, this indeed illustrates that points are being awarded even for purchases of less than £22. Very interesting, as I typically purchase from EC's website for anything of £22 or more and buy anything smaller on departure at the station. Next time I make a small purchase I will try it through the website.
 

MikeWh

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I'm on mobile so briefly:

1) the £22 min is I think only applied if ordering non-EC tickets.
2) we've discussed the problem with EC & Travelcards before, it's a fraud issue.

Others may be able to expand.
 

W-on-Sea

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Yes, I've found this too... and although I too collect East Coast points...if they can't supply the tickets needed....I buy them on the FGW website, which will happily sell them TOD.

Annoying.
 

MarkyMarkD

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1 Dec 2009
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Cliftonville, Margate, Kent
I'm on mobile so briefly:

1) the £22 min is I think only applied if ordering non-EC tickets.
2) we've discussed the problem with EC & Travelcards before, it's a fraud issue.

Others may be able to expand.
Nope, it's not applicable specifically to non-EC tickets. All of the <£22 transactions on my transaction history are Southeastern journeys.

Perhaps the £22 limit applies to EC only journeys? Er ... no, because I've checked and I've got a £16 one of them on my Rewards history too.

I've never NOT got points on any EC website transaction, for any sort of purchase. Incidentally, the 3 point transaction on my history is a PlusBus ticket.
 
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