On the National rail enquires Web Site is says under SWT that there is reported signal problems between Winchester and Micheldever and there may be delays for 5 minutes.
Today the train I was on to Waterloo was 5 minutes passenger late and 7 minutes staff late in with no word what do very as to why or an apology. Not even a sorry for train is late, I've not been given a reason why.
So I was wondering is there a rule of thumb as to when or whether details of delays are reported to passengers.
The delay caused me to miss my connection at Euston, there my being not so much time between connections.one might say get an ever train to Waterloo but if I did then I'd he travelling via the west London line and Clapham Junction and I have more time then. I wasn't ready in time today to get that train, hence going via central London.
When does a delay become a minor delay and what length of time equals a major delay?
I don't mind delays but do wish we could be given more information as commuters. Am I being unreasonable here? Do we as commuters expect to be given to much information about delays. Perhaps there should be less information given out.
On an information front there are I believe 4 ways to find out about delays.
1. Disruption page
2. Service indicator page[which I think is pooled from twitter feeds]
3. Twitter feeds from the railway companies
4. Live service info pages on each train companies web site. On here you are liable to find info as to why trains are late which may not be mentioned any where else. It can be split up into general info; line info and train info. I think only general info makes the national rail enquires web site but I might be wrong on that point.
Kind regards
Today the train I was on to Waterloo was 5 minutes passenger late and 7 minutes staff late in with no word what do very as to why or an apology. Not even a sorry for train is late, I've not been given a reason why.
So I was wondering is there a rule of thumb as to when or whether details of delays are reported to passengers.
The delay caused me to miss my connection at Euston, there my being not so much time between connections.one might say get an ever train to Waterloo but if I did then I'd he travelling via the west London line and Clapham Junction and I have more time then. I wasn't ready in time today to get that train, hence going via central London.
When does a delay become a minor delay and what length of time equals a major delay?
I don't mind delays but do wish we could be given more information as commuters. Am I being unreasonable here? Do we as commuters expect to be given to much information about delays. Perhaps there should be less information given out.
On an information front there are I believe 4 ways to find out about delays.
1. Disruption page
2. Service indicator page[which I think is pooled from twitter feeds]
3. Twitter feeds from the railway companies
4. Live service info pages on each train companies web site. On here you are liable to find info as to why trains are late which may not be mentioned any where else. It can be split up into general info; line info and train info. I think only general info makes the national rail enquires web site but I might be wrong on that point.
Kind regards