The OP's issue was at Stroud, it wasn't me who brought up two minutes. Pro TOC people seem unhappy the OP was compensated but that says a lot about them and sounds like bitterness. If Euston is the only place that has an excessive two minute rule then that's still one place too many, as there is no excuse for it. They could change the public timetable accordingly (and if the DfT won't let them, they shouldn't be circumventing that) It sounds like some TOCs are massaging figures and trying to get trains away early in order to improve their statistics. I was affected by a train leaving early; it was out of sight two minutes before departure so must have left 3-4 early but the (incompetent and very anti customer) TOC concerned ignored my complaint and never got back to me. So I am pleased to see GWR give a decent response in this case.