TrainSplit v2

Discussion in 'Fares Advice & Policy' started by SickyNicky, 30 Jun 2017.

  1. Joe Paxton

    Joe Paxton Established Member

    Messages:
    1,794
    Joined:
    12 Jan 2017
    Thanks, that's good to know.
     
  2. infobleep

    infobleep Established Member

    Messages:
    9,080
    Joined:
    27 Feb 2011
    Are there plans to introduce the ability to add multiple via points to the Trainsplit app? This is for Android if that makes any difference? Cheers
     
  3. SickyNicky

    SickyNicky Verified Rep - TrainSplit.com

    Messages:
    2,415
    Joined:
    8 Sep 2010
    Location:
    Ledbury
    No plans at the moment, no.
     
  4. infobleep

    infobleep Established Member

    Messages:
    9,080
    Joined:
    27 Feb 2011
    OK thanks.
     
  5. Iggy12a

    Iggy12a Member

    Messages:
    75
    Joined:
    31 May 2017
    I came across a fare for a sector of a split journey which doesn't seem to be valid to me.
    For East Croydon to Tottenham Hale, the standard single fare is £9.00 via any permitted with a Maltese Cross. Trainsplit suggests that by travelling East Croydon - Clapham Junction - Vauxhall - Tottenham Hale, you only need to buy a East Croydon to London Underground Zones 2-6 at £6.40. Surely the fact that you have to travel through zone 1 on the underground means that this ticket is not valid?
     
  6. ForTheLoveOf

    ForTheLoveOf Established Member

    Messages:
    5,643
    Joined:
    7 Oct 2017
    I suspect it's a case of TrainSplit not being aware of the Zones that you pass through when making that journey on the Underground. But equally other retailers are doing the same thing. If there were a check en-route (which is rare as hens' teeth on the Underground if you aren't actually changing trains) you'd just produce your itinerary to show that you were travelling exactly in line with what you were sold.
     
  7. yorkie

    yorkie Administrator Staff Member Administrator

    Messages:
    44,616
    Joined:
    6 Jun 2005
    Location:
    Yorkshire
    Not a Trainsplit issue; Trainline clearly does not use the same data provider as Trainsplit (you can tell that because you get different results for some other journeys), and Trainline are also affected.

    It's got to be an issue with the data itself.

    Not all providers support "Zone U23456 London" tickets, and not all providers have this fixed link. For example Loco2 only finds itineraries via Liverpool Street, and does not display any fares.
     

    Attached Files:

  8. trainophile

    trainophile Established Member

    Messages:
    3,952
    Joined:
    28 Oct 2010
    Location:
    Hereford, Southport or on a train trip
    Has anyone else noticed that when using the new Trainsplit search facility, if you want to e.g. use the arrows to search for earlier or later trains than the time you originally input, the "Leave after/Arrive before" function changes itself from After to Before, and therefore generally returns 'no journeys found'. I suspect this might be a software blip but wondered if it's just me, or whether it could be looked at if others have found the same problem.
     
  9. 433N

    433N Member

    Messages:
    595
    Joined:
    20 Jun 2017
    It's not just you. I get it too. Very irritating.
     
  10. yorkie

    yorkie Administrator Staff Member Administrator

    Messages:
    44,616
    Joined:
    6 Jun 2005
    Location:
    Yorkshire
    Yes it's a user interface issue; it's been reported here before.

    The same issue affects other sites e.g. LNER.
     
  11. trainophile

    trainophile Established Member

    Messages:
    3,952
    Joined:
    28 Oct 2010
    Location:
    Hereford, Southport or on a train trip
    Thanks, so long as it is known about.
     
    Last edited: 9 Sep 2019
  12. Shotton

    Shotton Member

    Messages:
    19
    Joined:
    10 Jun 2019
    Hi;

    If I may make a suggestion for additional functionality, I think that offering cheaper tickets which have validity to the destination (but a different origin or destination, eg a ticket you would start or stop short on), for non advance fares, this is often the cheapest way of travelling.

    I believe there are a lot of examples of this, but if you'd like a specific one, I could DM it; would rather not post it in case the powers that be close the "loophole".
     
  13. JB_B

    JB_B Member

    Messages:
    800
    Joined:
    27 Dec 2013

    As you say, it is quite a common situation.

    Some examples include ...

    1) situations where buying to a more distant station avoids time restrictions.
    (See e.g. https://www.railforums.co.uk/threads/a-question-about-evening-off-peak-travel-restrictions.174982/ )

    2) journeys where a period return is only available for a longer journey but that still works out cheaper than two singles to/from a nearer destination. ( As in this thread https://www.railforums.co.uk/threads/off-peak-day-return-from-dundee.187412/ )

    3) cheaper TOC-restricted fares which are only available for longer journeys. (E.g. for Brighton-Three Bridges journeys I usually buy a Brighton-Gatwick ticket and stop short because the cheaper Thameslink-only tickets aren't available to Three Bridges.)


    I'm sure there are lots of others.

    I don't think getting a booking engine to find these situations would be trivial but for purely walk-up tickets (the most relevant for start-long/stop-short) I think it could be doable. For types 2 and 3 I've played with spotting these by searching an abstract* fares space for a penumbra of station pairs starting behind and going beyond the given origin and destination. (* Abstract in the sense of just looking at fares - not considering the timetable.)

    Extending this to journeys including a mixture of advances and walk-up might be trickier. I have no idea how NRS access is constrained but I imagine there's a real cost if you hit it too hard.
     
    Last edited: 9 Sep 2019
  14. trainophile

    trainophile Established Member

    Messages:
    3,952
    Joined:
    28 Oct 2010
    Location:
    Hereford, Southport or on a train trip
    My other question about TrainSplit is... can you see your seat reservations before you actually collect the tickets? I haven't managed to find out where this information is displayed on the website.
     
  15. js517

    js517 Member

    Messages:
    37
    Joined:
    4 Sep 2018
    Location:
    Cragg Vale, West Yorkshire
    Yes, seat reservations are included on the itinerary which gets emailed to you.
     
  16. trainophile

    trainophile Established Member

    Messages:
    3,952
    Joined:
    28 Oct 2010
    Location:
    Hereford, Southport or on a train trip
    So you can't see your seats until you've committed your purchase then.

    Edit: The reason I ask is that sometimes for some reason the Virgin website bypasses the seat selector and takes me straight to the payment page, so I wondered whether I could at least see what I've been given if I use TrainSplit instead. Probably a bit naughty to play one off against the other, but if Virgin gives me a backwards window seat and TrainSplit gives me a forwards aisle seat I would want to take the latter.
     
    Last edited: 9 Sep 2019
  17. paul1609

    paul1609 Established Member

    Messages:
    3,515
    Joined:
    28 Jan 2006
    Location:
    Wittersham Kent
    Trainsplit also seems to have problems finding journeys to/from the South East where the cheapest option would be to split Advances in London. Its okay when it can find the cheapest level advance for the whole journey but when that has sold out it will often offer you the cheapest through advance rather than an advance to London Terminals and then the appropriate Southern or Southeastern Advance (in my case with a railcard £3/£6 or £12). On an Enquiry I made today from the North West I would have paid £30 more by trainsplit including the "saving" fee for finding a split at Manchester. Its particularly annoying when you would walk between the London terminals (St Pancras, Kings Cross, Euston) anyway, presumably it is concerned about the grey area of delay repay when you use contactless for the tube connection.
     
  18. yorkie

    yorkie Administrator Staff Member Administrator

    Messages:
    44,616
    Joined:
    6 Jun 2005
    Location:
    Yorkshire
    There is nothing to stop you booking these but there is no way a booking engine can offer these without a passenger asking, for so many reasons.

    Yes on the booking confirmation page/email.
    Not at the current moment in time.
    Do you have example itineraries where this is the case?
     

Share This Page