TransPennine Express: Catering on New Trains

[Matt_pool]

About 3 months ago I was on a Nova 3 from Lime Street. We hadn't even got as far as Wavertree Technology Park and the trolley came through through the train, which I thought was rather good.

Only problem is there was no boiling water for hot drinks, they had no soft drinks, and they had no still bottled water but did have sparkling bottled water!

 

[route101]

Very much, it would've been a very strange state of affairs to no longer offer hot drinks in standard as I imagine much of the business the trolley does is in standard, especially as it's paid for in there.

Noticed last year that the stuff provided to first class is different from standard trolley , nothing complementary comes off the trolley .

 

[tpjm]

This is interesting as South TPE hosts are on paperwork and not LOB/FOB. RG have trialled LOB/FOB before and it was proven unsuccessful.

The operation will eventually go LOB/FOB.

 

[tpjm]

Well except why the appropriate trolleys weren't obtained earlier.

Various reasons that contributed to the delay in ordering. Unfortunately, catering is a lower priority than getting the trains ready from an operational perspective. Shouldn’t be long now and the interim measure is only in play on a few sets.

 

[hexagon789]

Noticed last year that the stuff provided to first class is different from standard trolley , nothing complementary comes off the trolley .

Not even the complimentary tea/coffee?

 

[Bletchleyite]

Not even the complimentary tea/coffee?

That came straight from the galley when I was in 1st the other week.

 

[tpjm]

That came straight from the galley when I was in 1st the other week.

Currently the same product, the water just comes straight out of the water boiler instead of an urn.

 

[hexagon789]

That came straight from the galley when I was in 1st the other week.

So this was purely a trolley availiablity issue then as many of us surmised

 

[hexagon789]

Currently the same product, the water just comes straight out of the water boiler instead of an urn.

Perhaps it's hotter in general then? A perk of first class, no lukewarm coffee!

 

[tpjm]

So this was purely a trolley availiablity issue then as many of us surmised

I’ve already answered that in #24

 

[trebor79]

Currently the same product, the water just comes straight out of the water boiler instead of an urn.

Perhaps it's hotter in general then? A perk of first class, no lukewarm coffee!

Indeed that will make a better cup of tea. Last time I was on a GWR service I made the mistake of buying a tea from the trolly made with hot water. Never again.

 

[route101]

Not even the complimentary tea/coffee?

I meant crisps and water . I suppose its like that on most TOC.

Do TPE give out complimentary sandwiches in first ?

 

[tpjm]

Indeed that will make a better cup of tea. Last time I was on a GWR service I made the mistake of buying a tea from the trolly made with hot water. Never again.

Depends how recently they swapped the urns. Service routine should be to do it each time the train is set up from scratch and at regular interval.

 

[hexagon789]

I meant crisps and water . I suppose its like that on most TOC.

Do TPE give out complimentary sandwiches in first ?

I see what you mean, I thought you meant about hot drinks.

Not sure on sandwiches, TPE's website doesn't mention them specifically

Actually it's just a biscuit or something.

 

[route101]

I see what you mean, I thought you meant about hot drinks.

Not sure on sandwiches, TPE's website doesn't mention them specifically

Actually it's just a biscuit or something.

For some reason i thought they used to give out sandwiches on longer Scottish runs .

 

[hexagon789]

For some reason i thought they used to give out sandwiches on longer Scottish runs .

Perhaps they used to?