Transpennine Express December 2019 Proposals

Discussion in 'Allocations, Diagrams & Timetables' started by Paul Duck, 17 Jun 2019.

  1. Jamesrob637

    Jamesrob637 Member

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    The West Coast cancellations will be due to a fatality on the line at Penrith late yesterday and stock having consequently been out of position :frown:
     
  2. yorkguy

    yorkguy Member

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    Proposals to spend £300k extending the useable platform at Malton should help timings on the Scarborough line marginally. Currently not all doors are opened on the new trains when arriving from York, so added delay is caused as people onboard have to move forward in order to get off
     
  3. CHAPS2034

    CHAPS2034 Member

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    Yorkshire Post reporting that Shapps is on the warpath over TPE performance

    https://www.yorkshirepost.co.uk/new...express-over-january-cancellations-1-10187888

     
  4. NoMorePacers

    NoMorePacers Member

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  5. Failed Unit

    Failed Unit Established Member

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    didn’t do anything about GTR so don’t hold your breath. At least TPE offered compensation GTR didn’t, they didn’t even apologise.
     
  6. transmanche

    transmanche Established Member

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    They did.

    From a BBC News story on 3 July 2018:
     
  7. Failed Unit

    Failed Unit Established Member

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    I guess as a user I missed it....

    perhaps if they had used email rather than newspapers I may have seen it. But not many people bother with newspapers now so it wasn’t an apology just headline grabbing.
     
    Last edited: 7 Jan 2020
  8. AndrewE

    AndrewE Established Member

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    You were probably stuck on a train! (A joke, as I see it was published in the Metro, given away on trains.)
     
  9. Failed Unit

    Failed Unit Established Member

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    I wish I was. Most of the time I was stuck on a platform. ;). A bit like TPE passengers now - for exactly the same reason poor planning and greed. I can relate to them having to leave 1 hour earlier just to stand a chance of getting into work on time.

    if I got on a train it was so overcrowded you couldn’t open a newspaper.

    i do actually Recall hearing about it. The viewpoint was it was like two boys having a fight at school. The head teacher tells them to apologise to each other. They do to avoid further punishment. Neither mean it. That was the view of the GTR apology insincere. I wonder if TPE users feel the same way but at least they are getting some cash back.
     
    Last edited: 7 Jan 2020
  10. AndrewE

    AndrewE Established Member

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    Deleted: sorry, posted in wrong thread.
     
  11. nr758123

    nr758123 Member

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    This TPE user feels the same way. The apology and compensation have come now that the media spotlight has belatedly been turned on TPE.

    TPE have been providing a desperately poor service for the past 20 months without offering contrition or compensation. The difference now is that the present Secretary of State and the national media are on their case, not because their service suddenly dipped below an acceptable standard in Autumn 2019.
     
  12. tpjm

    tpjm Member

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    I think we can all agree that the last week of TPE performance has been significantly better than the four weeks that proceeded though!
     
  13. SuperNova

    SuperNova Member

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    That's not true though. Schapps made one small comment on TPE - only mentioning that TPE's performance around the holiday period. In fact TPE are only now getting the media attention because they proactively went out about the amended timetable (note how it wasn't picked up in December when it was first announced, but picked up on announcement of compensation scheme).

    I've posted this on another thread. Journalists and politicians alike haven't remotely looked at the real issues - it's laughable but a sad state of our world these days, because the sound bite wins.

    Grant Schapps/Michael Green/Sebastian Fox, or whatever pseudonym he uses, is an idiot - the interview on BBC Breakfast last week proved that, he's grandstanding. The Tories won some northern seats so need to pretend to care even though they've been at the helm for a decade and could've properly invested in infrastructure to help ease rail users lives and TOC's performance. They haven't and another Franchise of either Northern or TPE will not solve the issues that have arisen, neither will nationalisation.
     
  14. Bertie the bus

    Bertie the bus Established Member

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    Hack at the timetable a bit more so you don't run any services at all and your PPM will be absolutely superb.
    Here we go again... Anybody outside of the industry who makes any criticism at all is an idiot because they don't understand the issues.

    Perhaps if a few more people inside the industry understood the issues there wouldn't be the same level of criticism.
     
  15. transmanche

    transmanche Established Member

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    Yes, the Newcastle Chronicle only picked up on it last Friday, 3 January:
    Following-up on Monday 6 January with news about the season ticket compensation scheme:
    Yet, back on 5 December it was all sweetness and light without the hint of any problems or planned cancellations on the way:
     
  16. SuperNova

    SuperNova Member

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    Yet on 6 December a press release went out to all media organisations with the following - so why wasn't that picked up? The only media attention it got was Rail magazine. Can't say that TPE have hidden anything...

    However, due to a maintenance backlog and infrastructure issues, which has caused a delay in crew training – along with the late delivery of some of our new trains, we will be operating a short-term temporary amended timetable for services between Liverpool Lime Street and Edinburgh to help enable the roll out of the new fleets of trains.

    Commenting on the forthcoming timetable changes, Leo Goodwin, Managing Director for TransPennine Express, said: “In recent weeks our customers will have noticed that we have had to cancel a number of our services and we are truly sorry for the inconvenience that this has caused.

    “To mitigate this, we will be running a temporary amended timetable on our Liverpool to Edinburgh services to ensure that we can have the trains and crew that we need to run our services, alongside providing training on our new Nova fleets of trains."
     
  17. Camden

    Camden Established Member

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    Huh???!! As far as I'm aware, the only difference is that they have cancelled an additional early morning eastbound service, abandoning any pretence of trying to get people to work at all!!

    They shouldn't be allowed to charge at all right now.
     
  18. SuperNova

    SuperNova Member

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    The secretary of state for Transport should be able to grasp the real reasons behind what is happening. It is their job to do so, rather than making pointless comments to appear like they are doing something.
     
  19. transmanche

    transmanche Established Member

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    Here's the North TPE PPM graph back to the start of November:

    Screen Shot 2020-01-08 at 00.14.39.png
    Source:http://trains.im/ppmhistorical/TP/97
    Image shows the PPM performance graph for the North TPE route from 01/11/2019 to 07/01/2020
     
  20. Camden

    Camden Established Member

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    So they cancel over half their services, and then get a pat on the head for running most of their few running services??
     
  21. transmanche

    transmanche Established Member

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    No 'pat on the head'. But if it gives passengers a level of predictability and consistency, that is an improvement.
     
  22. Camden

    Camden Established Member

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    So they know they can't get to work, rather than just worry they might not be able to. Comforting.
     
  23. Xenophon PCDGS

    Xenophon PCDGS Veteran Member

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    Well then, it was claimed towards the end of 2019 that all the media focus was on Northern and that TPE were not used much as an ancilliary example, but media in this 2020 time period has most certainly now switched the focus of their attention onto TPE.
     
  24. Ben Bow

    Ben Bow Member

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    TPE are not cancelling "over half their services" where on earth did you make that figure up from?
     
  25. LNW-GW Joint

    LNW-GW Joint Veteran Member

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    On the Liverpool-Newcastle-Edinburgh service they are (either pre-planned or tactical).
    Until this week it was the same on Manchester-Scotland via WCML with many trains failing to run the complete journey (typically turning at Preston).
     
  26. Camden

    Camden Established Member

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    And deservedly so. It could be argued that although Northern have been abysmal, at least their malaise has come about as circumstances (strikes due to national policies, associated overtime declines, legacy contracts, plus then delayed infrastructure causing complications as to invested in rolling stock use) and rolling stock bad luck have conspired against effort.

    TPE, on the other hand, have no excuse. No strikes, no mass overtime declines, no infrastructure complications (the Ordsall chord is now a publicly admitted failure, but that itself only affects TPEs reliability, not their failure wholesale to provide services).

    Additionally, on even that point, during the franchise bid the applicant could have foreseen what many have always said about the folly of running services across the Ordsall Chord to Manchester airport, and instead asked to send their 5th TPE to Liverpool. Clearly, as evidenced by the impact of not doing so, this would have "benefited the entire north", to use parlance usually reserved for the whims of TfGM.

    They might have "made do" as best they can from their own corporate perspective, but simply put if they have to cancel masses of services because of lack of staff and rolling stock and workable combinations of each, then they don't have enough of either. That cannot have arisen by surprise, and therefore they could have mitigated against both the risk and the effect. Recruitment, retention of rolling stock, running sensible services and not launching new services before they are ready to operate their whole network robustly.

    There are so many that should face criticism for this whole debacle, at least TPE are now getting some of what they deserve.
     
  27. DanBlanchflowe

    DanBlanchflowe Member

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    WHAT ABOUT THE AVERAGE PASSENGER WHO HAS BOOKED ON TPE TO EDINBURGH WELL IN ADVANCE?
    The 0624 ex Lime St get into Newcastle around 0918 today as it should, but being a 185 stops there.
    Next service northbound service to Edinburgh is 0933 Cross Country. Guard on it announces that TPE tickets are not valid. That such passengers will have to pay full fare!!
     
  28. transmanche

    transmanche Established Member

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    No need to shout.
    Did the 'average passenger' think to check the TPE website or ask the conductor on the TPE train?

    However, RTT shows that the train did run all the way to Edinburgh, albeit arriving 29 minutes late - having been delayed at Manchester Victoria and again just south of Newcastle.
     
  29. Greybeard33

    Greybeard33 Established Member

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    In the Transport for the North Board meeting today (08 Jan), local politicians from across the North gave the managements of both TPE and Northern an all-out public hammering for the recent unacceptable performance. Particularly damning was that TPE had been warned in previous Rail North Committee meetings to be more conservative in the introduction of the new services and trains, to mitigate the risk of disruption, but had ignored this and ploughed ahead regardless.

    There seems to be a plan to give TPE a deadline (tentatively the end of March) to restore an acceptable level of performance, with a second deadline, later in the year, to implement all the promised service enhancements. The Rail Minister, Chris Heaton-Harris, was present at the meeting and appeared to be on board with this.

    The webcast of the meeting can be viewed at https://transportforthenorth.public-i.tv/core/portal/webcast_interactive/462016. The relevant section is Agenda item 8.0.
     
  30. Ben Bow

    Ben Bow Member

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    I wonder how significant it was that Steve Montgomery from First Group was there?
     

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