Can I ask does TPE have a policy of rejecting the first and the appeal of people making Delay Repay Claims? The only reason I ask is that it appears every time I make a claim they reject me on the first attempt and the appeal only to finally pay when I make a further appeal. I'm getting irritated by this, as usually the excuse is ridiculous. As an example, the current excuse for rejecting my claim is that Transport for Wales operate the Stockport to Sheffield service....not them! Sorry vent over!