As a TransPennine Express customer your opinions are very important to us, which is why we're inviting you to become part of our customer panel dedicated to the Transpennine Route Upgrade (TRU).
TRU is a multi-billion pound, transformative, long-term railway infrastructure programme that will improve connectivity in the North, particularly between Manchester, Huddersfield, Leeds and York.
It will support economic growth in the North and deliver real benefits for passengers and communities along this pivotal rail artery. For more information about the upgrade,
click here.
Building a better rail network means modernising the infrastructure and while the full project has not yet been completely defined, it is likely that there will be some amendments to our usual timetable along the way, particularly at weekends. Your views and feedback about communications and travel during the upgrade are really important to us.
If you'd like to
sign-up [personalised link to form removed] to become one of our panelists and give feedback on the delivery of TRU, then please click the button below where you'll be taken to a short sign-up survey. It shouldn't take you any longer than 5 minutes to complete. If you join our panel, we'll contact you by email no more than twice a month and participation in each survey is voluntary.
We are working jointly with Northern Trains Limited to host the customer panel. By signing up and becoming a panellist, you therefore agree for your details to be shared with Northern and Qualtrics (the system we use to host this survey) and to receive communications in relation to the panel from them. To find out more about how Northern use and manage your data, you can see their Privacy Policy
here.