bb21
Emeritus Moderator
- Joined
- 4 Feb 2010
- Messages
- 24,151
I must say that I find it strange there is no real effort from within the industry to simplify the product range in the manner that you have described, for example. The differing terms and conditions are not only causing confusion amongst passengers, but staff too. Surely streamlining all these into two or three offerings will not only make life easier for everyone, but also save on associated admin costs.