This is pretty much standard. Reply to them again saying that you accept that you were in the wrong, that you want to settle the matter as expeditiously as possible and that you will always ensure that you have the correct ticket before boarding in future.
Thanks NajaB - Knowing it's standard is a relief. I was starting to wonder whether this was the last chance to correspond and therefore needed to engage some legal advice.
In my last letter I had said:
- I did get on the train without a ticket
- I was running late, added my excuse and said I mistakenly thought it would be ok to buy on train
- not an excuse for actions for context which contributed to lapse in judgement
- I regret what I've done, take full responsibility and apologise. It won't happen again.
- hope you will consider settling out of court.
I'm struggling to think of things to add. Do I just reiterate it all again and add your points.
Do I address the point about chester-le-street, that it wasn't my intention to pay a lesser fare?
I'm just worried that they're just making me say things to use against me later in court...
Thanks once again for all your help.
Katy