yashicamat
Member
- Joined
- 3 Mar 2012
- Messages
- 14
OK folks, I could really do with a bit of guidance here (and ideally a conclusive answer!).
Reading from the national rail website (http://www.nationalrail.co.uk/times_fares/ticket_types/first_class_upgrade.html), under the upgrading to first class section, it clearly states the way a standard anytime return can be upgraded to first class in one direction;
"Return tickets - change of class in one direction
One of the following options, according to the ticket type held:
Standard Anytime Return - simply pay the difference between the Standard and First Class Anytime Single fare"
My example journey is an anytime return (any permitted route) from Macclesfield to Crewe. This ticket is valued at £15.40. Using the above logic, if I were to upgrade to first class for the return portion of my journey only
The standard anytime single is valued at £14.00
The first anytime single is valued at £17.50
The difference between them is £3.50 - this would be the excess fare. Indeed this is what I have paid on a number of occasions. However, I frequently encounter resistance at Crewe station with regards to this request and having a little spare time today, a member of staff explained their stance on it then gave me an extract from their handbook (apparently published by ATOC) which states:
"Return tickets - change of class in one direction. The difference between the price already paid and the sum of the appropriate Standard Single for one leg and the appropriate First Single for the other leg. If cheaper, charge the difference up to the appropriate First Return for the journey (as if upgrading for both directions)."
Following that logic, the upgrade cost comes in at something like £16.10.
These two bits of information seem to conflict - does anyone have a definitive answer please?
Thanks.
Rob
Reading from the national rail website (http://www.nationalrail.co.uk/times_fares/ticket_types/first_class_upgrade.html), under the upgrading to first class section, it clearly states the way a standard anytime return can be upgraded to first class in one direction;
"Return tickets - change of class in one direction
One of the following options, according to the ticket type held:
Standard Anytime Return - simply pay the difference between the Standard and First Class Anytime Single fare"
My example journey is an anytime return (any permitted route) from Macclesfield to Crewe. This ticket is valued at £15.40. Using the above logic, if I were to upgrade to first class for the return portion of my journey only
The standard anytime single is valued at £14.00
The first anytime single is valued at £17.50
The difference between them is £3.50 - this would be the excess fare. Indeed this is what I have paid on a number of occasions. However, I frequently encounter resistance at Crewe station with regards to this request and having a little spare time today, a member of staff explained their stance on it then gave me an extract from their handbook (apparently published by ATOC) which states:
"Return tickets - change of class in one direction. The difference between the price already paid and the sum of the appropriate Standard Single for one leg and the appropriate First Single for the other leg. If cheaper, charge the difference up to the appropriate First Return for the journey (as if upgrading for both directions)."
Following that logic, the upgrade cost comes in at something like £16.10.
These two bits of information seem to conflict - does anyone have a definitive answer please?
Thanks.
Rob