Does anyone have an examples - scans of the back of tickets - on which the Endorsements box has actually been used. What is the format this is normally done? I do get the impression that many staff do not like doing this and will simply not do so as it ties them to something. I had a delay at MKC 2 weeks ago in that my Advance booked train was cancelled and I had 2 more connections on that. The booking office gladly gave me the times of the new trains and a delay repay form. They would not endorse my ticket though and said to just explain to the guard about the delay. As many of you will know, I split ticket a lot using a ticket on Mereyrail (my concession travel pass issued by the PTE) and an Advance ticket on either LM or TPE. Getting a member of Merseyrail staff to endorse the back of my Advance ticket (I've asked both a ME guard gateline when I've just got off the train or the LPY booking office) to state the ME from FBY-LPY was delayed is like asking for gold dust! Had similar problems when I've done via LIV onto a VT Advance. What really annoyed me is when the guard says "you should have got the booking office/station staff to endorse your ticket". Am I right in saying you are actually under no duty to even bother for them to endorse your ticket. Train data is logged anyway so they can call control to check (assuming they'll be told correct information) and can be bothered. They either need to start pro-actively using these endorsement boxes or remove them.