I'm really hoping there are some experts on here who can explain things for me. My daughter travelled from Brookman's Park to King's Cross having bought a return ticket and adding in the travelcard option from the machine at Brookman's Park. On her return journey later that day she got a text from her boyfriend saying he would pick her up at Hatfield where she'd normally change for Brookman's Park.
A revenue inspector checked her ticket at Hatfield and said she had to pay a penalty fare and the cost of a ticket from Brookman's Park. She asked why, some discussion ensued and she is now being prosecuted. She still has the receipt although her ticket was taken. We can't work out why it wasn't valid for the return journey and having checked conditions of carriage they confirm it is possible to end a journey early unless you've bought an advance ticket. I have checked the whole thing through on the National Rail website and her ticket was correct as far as we can work out.
We wrote to FCC on receipt of their notice of intent to prosecute but got no explanation, only a summons. Can anyone with more knowledge than I please shed some light on why this ticket was not valid for the return journey an why she is being prosecuted?
A revenue inspector checked her ticket at Hatfield and said she had to pay a penalty fare and the cost of a ticket from Brookman's Park. She asked why, some discussion ensued and she is now being prosecuted. She still has the receipt although her ticket was taken. We can't work out why it wasn't valid for the return journey and having checked conditions of carriage they confirm it is possible to end a journey early unless you've bought an advance ticket. I have checked the whole thing through on the National Rail website and her ticket was correct as far as we can work out.
We wrote to FCC on receipt of their notice of intent to prosecute but got no explanation, only a summons. Can anyone with more knowledge than I please shed some light on why this ticket was not valid for the return journey an why she is being prosecuted?